Project Manager

The Project Manager at GuidePoint Security will manage a portfolio of internal Information Technology (IT) projects that support scalability, automation, operational efficiency, and business transformation initiatives. This role provides structure, governance, and transparency across IT initiatives, ensuring projects are prioritized, planned, communicated, and delivered in alignment with business objectives. The ideal candidate is highly organized, collaborative, and comfortable coordinating across technical and business teams while proactively managing risks, dependencies, timelines, and stakeholder expectations.

Roles and Responsibilities:

• Manage a portfolio of internal Information Technology projects that support scalability, automation, operational efficiency, and business transformation initiatives.
• Lead internal IT projects through the full lifecycle, including discovery, requirements gathering, planning, execution, risk management, stakeholder communication, and closeout.
• Facilitate project intake, prioritization, and planning activities in partnership with IT leadership and business stakeholders.
• Partner with IT leadership, technical teams, business stakeholders, and vendors to define scope, success criteria, timelines, dependencies, and resource requirements.
• Establish and maintain project governance practices, including status cadence, decision tracking, escalation paths, and stakeholder accountability.
• Develop and maintain project plans, schedules, status reports, RAID logs, decision records, and required project documentation using tools such as Jira and Confluence.
• Monitor project progress, manage scope, track milestones, and proactively resolve risks, issues, blockers, and dependencies to keep initiatives on schedule and within budget.
• Provide regular executive and stakeholder reporting on project health, delivery timelines, risks, decisions, resource constraints, and key performance indicators.
• Coordinate cross-functional resources and workstreams, ensuring clear ownership, accountability, and communication.
• Support deployment of IT solutions, systems, automation capabilities, process improvements, and operational enhancements in partnership with technical teams.
• Support change management activities, including stakeholder readiness, communications, adoption planning, and post-implementation review.
• Develop and refine project management methodology, governance processes, templates, and standard operating documentation.
• Lead lessons-learned activities and identify opportunities to improve delivery practices, streamline processes, increase transparency, and enhance operational maturity.
• Other duties as assigned.

Required Experience:

• Advanced project management skills with proven ability to define objectives, manage scope, schedule resources, track timelines, and deliver projects on time and within budget.
• Experience managing multiple IT projects, priorities, workstreams, and stakeholders simultaneously while maintaining strong customer satisfaction.
• Experience with project governance, portfolio reporting, project intake, prioritization, and executive-level status communication.
• Broad understanding of information technology disciplines, including IT operations, service management, infrastructure, cloud, cybersecurity, enterprise applications, automation, and end-user services.
• Experience leading cross-functional technical projects and coordinating resources across IT, Security, Operations, Finance, HR, vendors, and business teams.
• Strong communication and collaboration skills with ability to engage technical resources, business stakeholders, and executive leadership.
• Experience gathering and documenting business and technical requirements using project management and collaboration tools such as Jira and Confluence.
• Experience using project metrics, dashboards, or reporting tools to communicate project health, delivery progress, risks, and resource constraints.
• Familiarity with change management practices, adoption planning, stakeholder readiness, and post-implementation review.
• Strong analytical and problem-solving skills with ability to manage risks, issues, dependencies, scope changes, and competing priorities.
• Highly self-motivated, organized, and detail-oriented with ability to operate effectively in a fast-paced, technology-focused environment.

Educational & Professional Credentials

• Bachelor's degree in a relevant discipline or equivalent experience.
• 5+ years' experience managing information technology projects.
• Professional certifications such as PMP, PMI-ACP, CSM, ITIL Foundation, or equivalent project management, agile, or IT service management certifications are preferred.

Travel Requirements:

• Approximately 20% out-of-town travel to regional offices and/or data centers.
• Work remotely or at the closest regional office when not traveling.

Physical Requirements:

• Sedentary work.
• Substantial movement of the wrists, hands, and/or fingers for a minimum of 8 hours a day.
• Required to have close visual acuity to view computer terminal and/or perform extensive reading for a minimum of 8 hours a day.