Project Manager (Heartland)

General Description:

As a GuidePoint Security Project Manager you are managing a unique portfolio of security focused Professional Services engagements which directly contribute to our client’s goals and success. This is a remote/virtual position working for a home office with possible travel (up to 15%).  This position may also require serving as a client side billable resource for Project Management service delivery.
Role and Responsibilities:

• Efficient and effective management of Professional Services projects through the full engagement lifecycle:
  
  • Sales handoff
  • Resourcing
  • Customer project plan development
  • Execution management
  • Project closeout activities
• Ensure regular and timely communications to all key stakeholders
• Manage project issues and risks to resolution
• Maintain and foster internal and external customer relationships, ensuring objectives and statement of work deliverables are met
• Plan and manage resources ensuring all projects meet scope and budget expectations
• Maintain the OpenAir PSA application for project data
• Manage and support internal processes for revenue recognition and customer invoicing
• Create and maintain project management methodology and process documentation
• Provide Project Management services to GuidePoint customers in a professional service capacity
• Other duties as assigned

Required Experience:

• Minimum of 3 years of experience in project management
• Minimum of 2 years of experience in a consulting services role or similar IT Project Management structure.
• Experience in interfacing with information security positions and stakeholders
• Experience with Agile methodology
• Bachelor’s degree in a relevant discipline or equivalent experience
• Personal drive and passion for not only personal growth but also the growth of PMO and other GuidePoint Security teams
• Advanced project management skills, with demonstrated ability to evaluate project objectives and scope, gain customer understanding, schedule resources, and manage timeline and budget to plan
• Ability to manage multiple projects and/or teams simultaneously while maintaining customer satisfaction and financial health
• Understanding of a broad range of information security terms and disciplines
• Understanding of professional services revenue recognition and invoicing
• Demonstrated successful leadership of personnel and technical projects, including the ability to lead, mentor and develop team members
• Written communication skills for use in preparing formal deliverables
• Verbal communication skills that include the ability to communicate with anyone from a technical resource to the highest level of management
• Ability to analyze and solve problems, perform complex tasks and prioritize
• Ability to build customer relationships that enhance communications to ensure project success
• Demonstrated strong skills in persuasion and negotiation 
• Advanced use of all Microsoft Office Suite and Microsoft Project, with advanced ability to utilize Microsoft Excel for project reporting
• Proficient in Jira, OpenAir and Salesforce, or other Professional Services applications
• Experience utilizing remote teleconferencing tools 
• Evening and weekend hours may be required
• Ability to exemplify GuidePoint Security Core Values by having the following:
  • Desire to “Take Ownership & Complete Our Mission by being a part of the solution, hold themselves accountable, become the expert and take the initiative to get things done
  • Ability to “Wow Them” by making the customers’ experience a memorable one that keeps them coming back for more
  • Passion to “Always Challenge Themselves and Have Fun Doing It” by pushing ourselves to take risks and exceed our own expectations.
  • Desire to follow the “No Jerks” Core Value by treating people with respect and dignity

Preferred Experience: 

• Standard industry certifications
• Advanced computer skills with Mac and Google application experience

Travel Requirements:

• Travel up to 15%

Physical Requirements: 

• Sedentary work
• Substantial movement of the wrists, hands, and/or fingers for a minimum of 8 hours a day
• Required to have close visual acuity to view computer terminal and/or extensive reading for a minimum of 8 hours a day