Program Specialist, Growth

Primary Duties

Program-Level Coordination

Coordinate interdependencies between projects, identify and monitor program-level risks, issues, and changes, and help ensure that key project priorities remain on track. This includes developing project plans, establishing milestones, and tracking progress toward goals.

Assist with monitoring project budgets and expenses to ensure alignment with department targets.

Prepare documentation, reports, and presentations to support leadership transparency and visibility of departmental initiatives.

Support the creation and dissemination of internal communications on behalf of the Growth department.

Department Meeting & Event Planning

Coordinate and schedule all in-person Growth Department meetings, including Growth All Hands and GEL Quarterly Meetings, in partnership with Senior Program Managers of Net Dev, Growth Marketing, and Operations. Oversee all logistics such as venue selection, hotel coordination, vendor management, and guest communications to ensure flawless execution.

Partner with the events and program teams on department events, special projects, and team retreats.

Prepare materials and coordinate appearances for guest speakers and presenters.

Employee Experience

Partner with Senior Program Managers to support onboarding and offboarding processes, including technology setup, systems access, workspace assignment, and welcome gift organization.

Maintain and update the Growth Team roster.

Oversee team member recognition and experience initiatives, driving engagement and retention.

Drive adoption/attendance/engagement of Culture Amp, Monday All-Staff, Market Summit, Convention/Tradeshow, Annual All-Staff, Growth Retreats, logistics for other Growth events.  

Administrative Support

Manage complex calendars for Growth SVPs, including internal/external scheduling, optimizing schedules, resolving conflicts, and coordinating travel arrangements and accommodations.  Adhering to Aledade best practices and close collaboration throughout the department. 

Prepare, process, and track expense reports, and manage expense approvals for SVP-level expenditures.

Manage contracting with external vendors, maintain vendor relationships, and oversee processing of agreements and invoices.

Draft emails for group meeting preparation (materials, objectives sent to stakeholders beforehand) plus group meeting follow-up (item owners, timeframe, materials), review with SVPs, ensure distribution & compliance. 

Minimum Qualifications

Bachelor’s degree in a relevant field

4+ years of professional experience in administration, operations, project or event management, or a related role

Proficiency with Google Suite and project management tools; strong skills in MS Excel and PowerPoint

Available to work across multiple time zones and occasionally outside traditional business hours as necessary

Preferred knowledge, skills, and/or abilities

Experience working in an operational function preferred

Service-oriented, positive and collaborative team player

Demonstrated ability to collaborate with teams remotely

Excellent organizational and time management skills, with strong business acumen

Proven ability to manage multiple projects autonomously in a fast-paced environment

Strong knowledge of project management processes

Exceptional communication and interpersonal skills, with strong attention to detail

Sound judgment, discretion, and commitment to confidentiality

Experience with vendor management, event logistics, and budget tracking

Creative problem-solver who can proactively identify and resolve operational challenges

Physical Requirements

Sitting for prolonged periods of time. Extensive use of computers and keyboard. Occasional walking and lifting may be required.

Available to work across various time zones and/or non-traditional working hours on occasion, as needed

Able to walk, stand for hours at a time, and occasionally lift/carry at least 25 pounds.