Provide front‑line client greeting and customer service at an inpatient clinical stabilization program, monitor client and staff safety, and maintain a trauma‑sensitive, orderly environment for clients receiving medication.
Location: Lowell, MA - Clinical Stabilization Services (CSS) Inpatient Treatment Program
Pay rate: $21.00/hour
Available Schedules: Friday-Saturday 7:00am - 3:30pm OR 11:00pm - 7:30am; Sunday-Monday 3:00pm - 11:30pm
The Program Guide is responsible for:
- Promoting and maintaining a safe pro-social environment for clients who come to the program daily to receive their medication.
- Greeting clients, customer service, monitor for client/staff safety, communicate with clients in a trauma sensitive manner that guides clients in and out of the program orderly.
Qualifications:
- High School Diploma or GED required
- Prior experience working in customer service and/or with individuals with substance use disorders.
- Computer experience and familiarity with Windows 2000, Microsoft Outlook and Microsoft Word required
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