Program Manager

Our Wellness team empowers consumers with trusted products that support self-care, from salon-quality styling tools to wellness devices like humidifiers and air purifiers. Our innovative products and solutions promote healthy living, elevating the lives of consumers every day. This business unit includes Braun, PUR, Honeywell, Vicks brands, and this role may support one or more of these brands.

Look around your home, and you'll find us everywhere, in your kitchen, living room, bedroom, and bathroom. We are already making your everyday lives better. We are powered by knowledgeable, enthusiastic, and forward-thinking people committed to developing a culture of inclusion. Whether you are just starting your career or in need of a challenge, we recognize, develop, and empower talent!

Position: Program Manager

Department: Wellness (Honeywell, PUR, Braun, Vicks)

Work Location: Marlborough, MA, Hybrid (work 3 days onsite)

Hybrid Schedule: At Helen of Troy, we embrace a flexible hybrid work model designed to support collaboration and productivity. For roles eligible for hybrid work, our standard schedule includes in-office collaboration from Tuesday through Thursday, with the option to work remotely on Mondays and Fridays. Any updates to this model will be communicated in advance. Please note that hybrid eligibility and schedules may vary based on business needs and manager expectations.

What you will be doing:

The Program Manager, Wellness role requires managing healthcare and wellness New Product Development programs from concept to production. The ideal candidate will have experience in developing consumer, electromechanical products and managing multiple programs on a global basis.  This role requires the ability to identify issues, assess technical/program alternatives, and manage risks while keeping programs track.

• Take a supporting/lead role in planning, scheduling, and executing New Product Development (NPD) programs in collaboration with suppliers and internal teams.

• Utilize Helen of Troy New Product Development process to effectively drive program progress and manage risks.  Familiarity with Agile process is a plus.

• Work closely with global cross-functional teams in US, Europe, and China. Communicate to teams effectively on program progress, risks, schedule, costs, quality, and performance.
• Responsible for technical feasibility assessment, program budget, program schedule, and supplier communication.

• Manage/create product documentation and specifications to support timely execution. 
• Provide guidance for technical solutions and conduct design reviews, FMEA’s (Failure Mode and Effect Analysis), and risk assessments.
• Create and maintain accessible program files (Design History File) and appropriate documentation based on established regulatory and quality systems.

Skills needed to be successful in this role:

• Demonstrated abilities with designing and manufacturing consumer and/or medical devices. 

• Leadership and teamwork skills to interact with a cross-functional global team and direct them in achieving assigned goals and objectives.
• Ability to handle multiple programs while remaining flexible and adaptable.

• Demonstrated delivery of programs within budget and schedule constraints in a fast-paced environment.

• Demonstrated ability to work independently.

• Ability to collaborate with multiple global vendors and coordinate submittals, track vendor commitments on a schedule, and oversight of delivering quality products.
• Strong communication skills including ability to provide concise and accurate status of programs on a weekly basis.
• Demonstrated troubleshooting ability to identify issues, assess technical and program alternatives while managing risks to keep programs on track.

Minimum Qualifications:

• Bachelor's degree in mechanical, electrical, biomedical engineering or equivalent.
• 7 + years’ experience working with consumer goods, medical or any equivalent regulated industry.
• Good technical knowledge of plastic part design, electronics, firmware, and software as used in consumer products.
• Proven track record in program management, demonstrating strong organizational skills and attention to details.
• Proficient in Microsoft Office Programs (MS, Excel, Project, Outlook, Word)
• Working knowledge of FDA, ISO, UL, and Design History Files.
• Basic knowledge of CAD.
• Ability to travel internationally (15%).
• Authorized to work in the United States on a full-time basis.

Preferred Qualification:

• Working knowledge of IEC 62304.
• Understanding safety requirements and medical device regulatory submission in Europe (MDD/MDR) and USA (FDA).

In Massachusetts, the standard base pay range for this role is $ 88,743.78 - $ 125,000 annually. This base pay range is specific to Massachusetts and may not be applicable to other locations. Actual salaries will vary based on several factors, including but not limited to location, experience, skill level, and performance. The range listed is just one component of the total compensation package for employees.

Benefits: Salary + Bonus, Healthcare, Dental, Vision, Paid Holidays, Paid Parental Leave, 401(k) with company match, Basic Life Insurance, Short Term Disability (STD), Long Term Disability (LTD), Paid Time Off (PTO), Paid Charitable (volunteer) Leave, and Educational Assistance.

Wondering if you should apply? Helen of Troy welcomes people as diverse as our brands! Have the confidence to come as who you are because your point of view, skills, and experience will make us stronger. If you're eager to share new ideas and try new things, we want to hear from you.

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For more information about Helen of Troy, visit www.helenoftroy.com. You can also find us on LinkedIn, and Glassdoor.

Helen of Troy is an Equal Opportunity/Affirmative Action Employer.  We are committed to fostering a diverse and inclusive workplace where all employees can thrive.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

We will provide individuals with disabilities with reasonable accommodations to participate in the job application process.  To request an accommodation, please contact Human Resources at (915) 225-8000. 

Founded in 1968, Helen of Troy is a leading global consumer products company with operations across North America, South America, Europe, and Asia.  Our portfolio includes trusted brands such as OXO, Hydro Flask, Osprey, Honeywell, PUR, Braun, Vicks, Hot Tools, Drybar, Curlsmith, Revlon, and Olive & June – many of which rank among the top brands in their consumer goods categories.

We grow and strengthen our brands through innovation, operational excellence, and a collaborative culture focused on delivering exceptional products and experiences for consumers worldwide.

The above statements are intended to describe the general nature and level of work performed and are not intended to be an exhaustive list of responsibilities.

Management reserves the right to modify the duties and responsibilities of the position at any time.