Program Manager, SPO

About Us
SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,600+ associates, the company's products are sold at key retailers, online and offline, and through distributors around the world.
This is team is on site in Needham MA, 3x a week
Summary
This position will report to the Program Manager, Strategic Planning Operations (SPO), and serves as a key contributor to the team responsible for driving and supporting the monthly forecasting cycle. This team enables the sales team to own the attainment and accuracy of their sales forecast in an efficient manner, the supply team to bring in the appropriate inventory, and the business to appropriately bridge the financial forecast.
Key Characteristics

• Rarely Satisfied - Has a burning desire to win, driving themselves and others to push for personal, daily improvement.

• Progress Over Perfection - Makes quick, daily progress and continuously adapts to achieve iterative results rather than requiring perfect planning

• Details Make the Difference - Strives to fully understand the situation, opportunity, or problem, learning what might be below the surface as to get ahead of it

• Winning is a Team Sport - Collaborates with many cross-functional colleagues to collectively win, understanding and appreciating that differences exist between cultures around the globe as it relates to attitudes, values, perceptions, preferences, and behaviors

• Communicates for Impact - Communicates effectively, honestly, and directly with others via verbal and written communication, asking bold questions of colleagues and leaders.

• Operates with a spirit of continuous inquiry; open to challenges and demonstrates a deep understanding of possible directions and tactics, deploying personal creativity to tackle tough problems.

• Demonstrates strong problem-solving and critical-thinking skills, with the ability to synthesize complex data, connect insights across functions, and translate findings into actionable recommendations.

• Nimble, agile, and resourceful; turns challenges into opportunities; goes beyond highlighting problems and shows up with a mindset to solve every problem and presents possible solutions.

• Leads cross-functionally, with an unsatiable curiosity and desire to find mutually beneficial solutions which motivate and satisfy stakeholders.

• Enjoys the freedom to learn and grow in a passionate environment

• Manages many projects and tasks at once while meeting or exceeding deadlines

• Embraces transparency and shifting priorities while learning from each decision

• Demonstrates a keen ability to influence others without direct authority.

Key Responsibilities

• Global Planning Operating Model Rollout and Support

• Drive implementation of the Global Planning Operating Model across North America, Latin America, the UK, and Europe, enabling consistent attainment and accuracy to financial forecast, zero products on allocation, and no incremental E&O inventory

• Act as a key point of contact for regional stakeholders, ensuring clarity, alignment, and engagement throughout the rollout process

• Identify and proactively address barriers to successful implementation by working collaboratively with relevant stakeholders

• Enable the execution of the Operating Model through their team (agenda, notes, calendar, key takeaways/actions, and follow ups)

• Stakeholder Engagement and Feedback Management:

• Gather, consolidate, and analyze feedback from stakeholders (both positive and constructive) and share it with Planning team to inform potential revisions or clarifications to the Operating Model

• Serve as a trusted advisor to stakeholders on prioritizing implementation tasks and phasing the rollout for maximum effectiveness

• Facilitate regular communication and updates to stakeholders, fostering trust and alignment

Best Practices and Knowledge Sharing:

• Identify and disseminate best practices and key learnings across North America, Latin America, the UK, and European regions to enhance the effectiveness and efficiency of the Operating Model rollout

• Collaborate with other regional teams to share insights and foster a culture of continuous improvement

• Facilitate monthly group learning sessions to bring stakeholders together, share ideas, process improvements, and foster collaboration across cross-functional teams.

Strategic Leadership:

• Act as a thought leader to drive innovative approaches for implementing the Operating Model and overcoming challenges

• Provide strategic input on other cross-region, cross-category initiatives
• Partner with Global Planning organization to complete weekly and monthly deliverables; rolling out additional initiatives as they arise

Technical Skill Set

• Advanced Excel expertise for analysis, pivot tables, formatting, and project/program management dashboards

• Strong data analysis and visualization skills, translating complex information into clear, executive-ready insights, and creation of process artifacts that drive alignment, adoption, and change

• Proven ability to embrace and experiment with AI, using AI-driven inputs to enhance analysis, problem-solving, and decision-making

• Proficiency across the Microsoft ecosystem (PowerPoint, Visio, Power BI, SharePoint, Teams) for storytelling, process mapping, reporting, and collaboration
• Working knowledge of data infrastructure concepts (data pipelines, data lakes) and Agile delivery practices, including sprint planning

Qualifications

• Proven experience of 5-7 years in program management, change management, or process implementation in a regional or global context

• Strong interpersonal and communication skills, with the ability to engage and influence stakeholders. Must be comfortable with public speaking and communicating with SVP and C-Level audiences.

• Demonstrated ability to manage complex projects with multiple stakeholders and competing priorities. Exceptional detail management required. Experience in capturing and synthesizing feedback to drive continuous improvement

• Strategic, creative, and innovative thinking skills with the ability to anticipate future needs and opportunities for expansion

• Familiar with operational models and cross-regional or global program delivery
• Sales, account management, and startup experience is preferred

Salary and Other Compensation: The annual salary range for this position is displayed below. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, flexible spending accounts, health savings accounts (HSA) with company contribution, 401(k) retirement plan with matching, employee stock purchase program, life insurance, AD&D, short-term disability insurance, long-term disability insurance, generous paid time off, company holidays, parental leave, identity theft protection, pet insurance, pre-paid legal insurance, back-up child and eldercare days, product discounts, referral bonus program, and more.
Pay Range
$75,000-$149,500 USD
Our Culture
At SharkNinja, we don't just raise the bar-we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home.
What We Offer
We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company-you're part of an outrageously extraordinary community. Together, we won't just launch products-we'll disrupt entire markets.
At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.
Learn more about us:
Life At SharkNinja
Outrageously Extraordinary
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• For candidates based in Vietnam, please refer to this Candidate Privacy Notice.

We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at [email protected]