Program Manager, Product Employee Experience

Program Manager, Product Employee Experience 

The Mission

The Product Employee Experience (PEX) team works to make our Product & Engineering organization the best Product team in the tech industry. We work to build connection, community and belonging in our organization, so that we can foster a healthy, happy and high-performing culture that drives exceptional results.

The Opportunity

As a Program Manager on our PEX team, you'll architect and execute world-class employee experiences that scale with our rapid growth. You'll lead our flagship Travel & Events program and spearhead high-impact initiatives that directly shape how thousands of product employees connect, learn, and thrive. This role combines strategic program leadership with hands-on event execution, requiring someone who can seamlessly navigate from 30,000-foot strategy to on-the-ground logistics.

Responsibilities

• Lead end-to-end strategy and execution for our core Travel & Events program, including budget management, vendor relationships, and ROI measurement
• Develop scalable frameworks and processes that support our organization's growth to thousands of employees worldwide
• Plan and execute complex, multi-day events including our annual Product Summits, quarterly offsites, and regional team gatherings
• Manage all aspects of event logistics: venue selection, catering, travel coordination, speaker management, and on-site operations
• Build trusted relationships with Product leaders, People Operations, Finance, EA teams and cross-functional partners to ensure seamless program delivery 
• Implement measurement frameworks to track engagement, satisfaction, and business outcomes

What We're Looking For

• Experience managing large-scale events (100+ attendees), with proven success driving employee engagement 
• Secures exceptional value through strategic vendor partnerships and budget management
• Proven track record executing complex, multi-stakeholder programs from conception to completion
• Strong business acumen to connect program outcomes to broader organizational goals
• Creative problem-solver who can navigate ambiguity and make decisions with incomplete information
• Natural relationship-builder who thrives on understanding and solving for diverse stakeholder needs
• Excellent communication skills with ability to influence without authority across all organizational levels
• Entrepreneurial spirit with comfort in a fast-paced, high-growth environment
• Collaborative approach with a bias toward action and continuous improvement
• Strong negotiation and vendor management skills, securing exceptional value on event budgets, contracts, and vendor partnerships
• Available to travel on average once per quarter to support in-person programming, plus regular on-the-ground support in our Cambridge HQ

Flex/Office to Cambridge Area

Cash compensation range: 72800-109200 USD Annually