Program Manager National Networks

• Establish and maintain integrated program workplans across provider network initiatives (e.g., network expansion, contracting, onboarding, lifecycle optimization).
• Facilitate recurring program cadence (weekly status reviews, risk reviews, leadership updates).
• Track progress against key milestones and drive accountability for deliverables.
• Develop and manage a centralized risk and issue log across all provider network initiatives.
• Proactively identify risks, blockers, and interdependencies across workstreams.
• Ensure risks, issues, and dependencies are clearly communicated and actioned.
• Develop weekly executive summaries that are concise, structured, and presentation-ready.
• Synthesize complex program information into clear insights: progress vs. plan, key risks/issues and mitigation actions, decisions required, upcoming milestones.
• Utilize and promote AI-enabled tools to enhance project planning, execution, risk management, reporting, and stakeholder communications, improving efficiency, driving informed decision-making, and supporting successful project outcomes.
• Build and maintain standardized templates for consistent reporting across initiatives.
• Support leadership presentations (ELT, VP, governance forums).
• Serve as the liaison across areas such as Network Development & Contracting, Provider Operations, and Data / Analytics, IT / System Configuration.
• Ensure alignment between enterprise teams and market-level execution.
• Drive clarity of roles, responsibilities, and handoffs.
• Perform any other job related duties as requested.

• Bachelor's degree in Project Management, Business, or Computer Science required
• Master's in related field preferred
• Equivalent years of relevant work experience may be accepted in lieu of required education
• Five (5) years of project management experience required
• Four (4) years of experience in provider network, development, contracting and provider lifecycle management preferred

• Excellent proficiency with Microsoft Office tools, including Project, Word, PowerPoint, Excel, Visio, Teams, Outlook, etc.
• Skilled with working in project management software
• Demonstrates excellent analysis and reporting skills
• Excellent decision making/problem solving skills
• Exceptional interpersonal and relationship building skills
• Excellent critical listening and thinking skills
• Proven ability to effectively interact with all levels of the organization of management within and externally to the organization
• Excellent written and verbal communication skills
• Customer service oriented
• Ability to shape the approach to needed results and gain consensus of the approach
• Ability to proactively, effectively and efficiently lead a project team of 20+ core members and multiple vendors
• Ability to manage a multimillion dollar project
• Proven ability to prioritize work and team assignments to deliver projects on time, on budget, and meeting stakeholders expectations
• Demonstrates a sense of urgency
• Deep understanding of project management processes, techniques and tools, and development lifecycle (ideally Agile)
• Strong experience in the healthcare payer industry and knowledge of Medicaid and Medicare

• Project Management Professional (PMP) or equivalent certification/training required
• Program Management Certification (PgMP) preferred

• General office environment; may be required to sit or stand for extended periods of time
• Travel is not typically required

Compensation Range:

CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.

Compensation Type (hourly/salary):

Organization Level Competencies

• Fostering a Collaborative Workplace Culture

• Cultivate Partnerships

• Develop Self and Others

• Drive Execution

• Influence Others

• Pursue Personal Excellence

• Understand the Business