Program Manager I

Site: The General Hospital Corporation

 

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

 

 

Job Summary

The MS-SLP Program Manager will be responsible for establishing and implementing program systems and procedures; coordinating the work of CSD Department administrative staff including the Program Coordinator and graduate assistants, overseeing the administrative aspects of the admissions process, and working with the Chair, Associate Chair, Program Directors and administrative team to identify and implement efficiencies and new initiatives.
This position works independently with consultation from the CSD Department Chair, Associate Chair, MS-SLP Program Director, and AuD and CAS Program Directors, and the Directors of Clinical Education (DCE), Clinical Systems Analyst, and Program Coordinator as needed. The Program Manager reports to the Program Director of the MS in Speech Language Pathology Program.

 

Graduate Program Management (70% MS-SLP and 30% CSD Department):

Assists MS-SLP Program Director with coordination and implementation of programmatic projects including ongoing accreditation processes, data collection and analysis, strategic planning, admissions, preparation of reports, curriculum evaluation, design and revisions, and student support. Analyzes, develops, implements and monitors administrative program support systems; develops office policies and procedures; establishes, coordinates and monitors database systems for accurate department records of faculty, adjunct faculty, lecturers, alumni and program accomplishments, course syllabi, schedules, student files. Assists in planning, preparation and set-up for events such as recruitment information sessions and open houses, new student orientation, graduation, and other department-related events; manages agenda, scheduling, implementation, communications, and food orders. Assists in the planning and updating of semester course scheduling and supports curriculum committees and Program Director with curricular documentation systems. Assists the faculty Admissions Committee with the admissions process by serving as the administrative head and interfaces with the CSDCAS system and with the Admissions Office. Works with MS-SLP DCE and Clinical Analyst to set up and monitor MS-SLP clinical education documentation systems related to accreditation and student graduation requirements Supports administrative meetings, MS-SLP faculty meetings and retreats, including taking minutes, scheduling and facilitating department activities. Supports the Chair and Program Managers with communication to faculty, students, and other constituencies. Assists Director of Student Success and Curriculum with documentation and systems related to the Navigate, Connect, and Thrive student advising and support programs including documentation of student intervention plans, grievance processes, and disciplinary actions. Prepares and tracks SLLC and Aphasia Center purchase orders and  Coordinates and tracks all special funds contributions and spending Serves on department or Institute committees as a representative of the CSD Department. Interfaces with Institute administration to maintain up-to-date department webpage information. Other duties as assigned by supervisor, including support of CAS and AUD program as needed.

Baccalaureate degree or equivalent. Two years of business/office training or related comparable work experience. Experience in a student-related setting preferred.

a) Administrative Skills- Exceptional organizational and office systems skills. . Must be self-motivated, creative, and able to work independently and effectively in a multi-task environment. Must be able to work on several projects simultaneously and maintain responsibility for completion including accuracy and meeting deadlines. Able to problem-solve and take initiative. Must be able to compile and present coherent written reports that summarize data. Able to handle confidential information with discretion.

b) Communication Skills – Excellent interpersonal and communications skills, including via email and virtual. Able to present information and data in a clear manner to individuals and groups.

c) Technical Skills- Must have an excellent working knowledge of the entire Microsoft suite, including the ability to analyze and develop database applications using Access and Excel.

 

Physical Requirements

Standing Occasionally (3-33%)

Walking Occasionally (3-33%)

Sitting Constantly (67-100%)

Lifting Occasionally (3-33%) 20lbs - 35lbs

Carrying Occasionally (3-33%) 20lbs - 35lbs

Pushing Rarely (Less than 2%)

Pulling Rarely (Less than 2%)

Climbing Rarely (Less than 2%)

Balancing Occasionally (3-33%)

Stooping Occasionally (3-33%)

Kneeling Rarely (Less than 2%)

Crouching Rarely (Less than 2%)

Crawling Rarely (Less than 2%)

Reaching Occasionally (3-33%)

Gross Manipulation (Handling) Constantly (67-100%)

Fine Manipulation (Fingering) Frequently (34-66%)

Feeling Constantly (67-100%)

Foot Use Rarely (Less than 2%)

Vision - Far Constantly (67-100%)

Vision - Near Constantly (67-100%)

Talking Constantly (67-100%)

Hearing Constantly (67-100%)

 

Hybrid

 

100 First Avenue

 

40

 

Regular

 

Day (United States of America)

Pay Range

$62,400.00 - $90,750.40/Annual

Grade

6
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

 

Mass General Brigham Competency Framework