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Staples

Program Manager Brand Activation

Posted 22 Days Ago
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In-Office
Framingham, MA, USA
Senior level
In-Office
Framingham, MA, USA
Senior level
Plans and executes integrated category, seasonal, promotional, and brand activation campaigns across customer-facing channels. Develops campaign plans, briefs, timelines, milestones, and deliverables; manages approvals, stakeholder alignment, launch readiness, risks, and post-campaign evaluations. Partners with merchandising, creative, CRM, digital marketing, paid media, operations, stores, analytics, and agencies. Maintains campaign processes and tools while using performance insights and feedback to improve future activations.
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Role Summary:

The Program Manager, Brand Activation is responsible for planning, coordinating, and executing integrated marketing campaigns that support category priorities, seasonal initiatives, and enterprise business goals. This role serves as the central point of connection across numerous teams, ensuring campaigns are delivered on strategy, on time, and with a consistent customer experience across channels.

The ideal candidate combines strong marketing knowledge, project management expertise, stakeholder management skills, and a proactive approach to solving complex business challenges. This individual will lead campaign planning efforts, manage execution timelines, drive cross-functional alignment, and help continuously improve marketing processes and outcomes.

What You'll Be Doing:

  • Lead the planning, coordination, and execution of category, seasonal, promotional, and brand activation campaigns across multiple customer-facing channels.
  • Translate business priorities and marketing objectives into actionable campaign plans, briefs, workback schedules, milestones, and deliverables.
  • Manage project timelines, approvals, stakeholder reviews, launch readiness activities, and post-campaign evaluations.
  • Partner with Merchandising, Creative, CRM, Digital Marketing, Paid Media, Operations, Stores, Analytics, and agency partners to ensure seamless campaign execution.
  • Facilitate cross-functional meetings, status updates, and communication routines to keep initiatives moving forward.
  • Identify risks, dependencies, resource constraints, and executional challenges while recommending solutions and escalation paths when needed.
  • Ensure campaign messaging, assets, promotions, offers, and timing remain aligned across channels.
  • Support in-market campaign adjustments and optimization opportunities in partnership with key stakeholders.
  • Consolidate campaign results, business insights, stakeholder feedback, and performance learnings to improve future activations.
  • Maintain campaign planning tools, documentation, processes, and templates that improve efficiency and executional excellence.

 

What You Bring to the Table:

  • Strong program and project management skills with the ability to manage multiple priorities simultaneously.
  • Exceptional organizational skills and attention to detail.
  • Ability to build relationships and influence cross-functional partners without direct authority.
  • Strong written, verbal, and presentation communication skills.
  • Customer-focused mindset with the ability to connect executional work to broader business objectives.
  • Analytical and strategic thinking skills with a focus on continuous improvement.
  • Ability to anticipate challenges, solve problems proactively, and navigate ambiguity.
  • Experience balancing competing priorities while maintaining high-quality deliverables.

 

What's Needed - Basic Qualifications:

  • Bachelor's degree in Marketing, Business, Communications, or a related field.
  • 5+ years of experience in marketing, campaign management, brand activation, retail marketing, program management, project management, or a related discipline.
  • Experience planning, coordinating, and executing marketing campaigns or cross-functional business initiatives.
  • Experience managing timelines, workback schedules, deliverables, stakeholder reviews, approvals, and launch readiness activities.
  • Experience partnering with multiple business functions such as Merchandising, Creative, CRM, Digital Marketing, Paid Media, Operations, Analytics, Stores, or external agencies.
  • Demonstrated ability to manage multiple projects simultaneously across competing priorities and deadlines.
  • Proven experience identifying risks, resolving executional challenges, communicating project status, and escalating decisions appropriately.
  • Proficiency with Microsoft Office Suite, including PowerPoint, Excel, Outlook, and Teams.

 

What's Needed - Preferred Qualifications:

  • Experience in retail, omnichannel, consumer marketing, or brand activation environments.
  • Experience supporting seasonal, promotional, category, or enterprise-wide marketing campaigns.
  • Familiarity with project management and workflow tools such as Workfront, Monday.com, Asana, Smartsheet, or similar platforms.
  • Experience developing campaign briefs, activation plans, creative requests, status reporting, and post-campaign recaps.
  • Experience analyzing campaign performance, business results, customer insights, and stakeholder feedback.
  • Demonstrated success influencing cross-functional teams and driving alignment across multiple stakeholders.
  • Experience mentoring peers or guiding team members through project processes and campaign execution best practices.

 

Get great perks. 

  • Bonus plan and generous amount of paid time off, including one Floating Holiday each year 
  • Flexible work arrangements, including flexible work hours  
  • 401(k) plan with company match, medical, dental, vision, life and disability insurance with many more optional benefits 
  • Associate store discount and more perks (discounts on mobile plans, movie tickets, etc

The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.  

#LI-KA1 


About Us
The world of working and learning has changed. This is your opportunity to be a part of a brand transformation and growth strategy within the retail industry. Staples is helping our customers and community discover innovative products, services, and inspiration that unlock what’s possible, while empowering you to unlock your potential. Our people are the heart of our success and there has never been a better time to join us as we lead the way in a new era of working and learning.

Want to learn more about Staples Stores? Visit RetailCareers.Staples.com for information and to learn about our career opportunities.

Click here to learn more about the employee benefits, programs and perks offered at Staples! 

Staples is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.  

Staples is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 1-888-490-4747 for more information.

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act; as well as with any other state and local Fair Chance Ordinance/Act regulations.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

HQ

Staples Framingham, Massachusetts, USA Office

Framingham, MA, United States

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