Program Director - Online and Partnership Programs

Position: Program Director – Online and Partnership Programs

Location: Cambridge, MA, USA (flexible with London, UK or Dubai, UAE as well)

Reports to: Dean or Associate Dean of Hult International Business School

The Opportunity:

The Program Director is a role that will maintain the highest academic, organizational, and student service standards for Hult’s graduate Online and Partnership Programs. Under the guidance of a Dean or Associate Dean, in conjunction with the current program team, the Program Director will assist with day-to-day program operations and provide student and faculty support to deliver a seamless and engaging teaching and learning experience. This is a multi-function role incorporating project management, operations and administration, student advising, faculty support, course development and delivery support, and global constituent relationship management.

Responsibilities:

• Serve as the primary Hult point of contact with an assigned program(s), group of students, and faculty. Assigned Programs (subject to change):

  • EY Master of Analytics and AI (EY MBAID)

  • EY Master of Sustainability (EY MSUS)

  • EY MBA

  • Cultural Care AuPair Program

• When working with a corporate partner program, the Program Director will:

  • Share regular updates and student progress reports with the corporate partner representative

  • Consult with partner and program team management to ensure communication to participants reflects the most up to date program offerings and information

• Serve as the primary point of contact for this educational program and serve as student advisor to ensure a meaningful and impactful experience and academic journey for students in the program

• Support with online program orientation sessions including preparing and delivering presentations

• Communicate regular program updates to all participating students

• Advise students on academic system navigation, course selection and registration, program goals, academic progress, and address student concerns

• Manage student and team conflicts, issues, and mitigating circumstances in consultation with the Dean and program team

• Assess and monitor student progress, engagement and satisfaction

• Collaborate with and support program faculty with course preparation and ensure coordination between faculty teaching in the same program

• Support with the facilitation of live online webinars and speakers

• Recruit, manage, and coordinate Course Assistants and online course technical facilitators

• Support for all aspects of the program including setting up course pages, posting updates, assisting with student registration, posting grades, and running reports for the partner management team

• Launch and analyze surveys to ensure maximum student satisfaction

• Occasional weekend and evening hours will be needed for course facilitation and other curricular events

• Other duties as assigned

Qualifications:

Talents and Skills:

• You have a background in supporting students and faculty in a virtual setting

• You have a high level of competence with technology required to run and coordinate online programs

• You believe in a global education and embrace cultural diversity

• You insist on the highest academic and service standards for students

• You are exceptionally well organized, with excellent attention to detail

• You are a team player and can work cross-functionally and collaboratively to incorporate the very latest innovations and best practices into our curriculum. You are also comfortable with taking initiative and being independent.

• You are results-driven and hands-on. You believe nothing is impossible - if you have the right attitude and an entrepreneurial spirit and are a creative problem-solver

• You are excellent at written and oral communication with developed presentation skills

• You thrive under pressure and enjoy fast-paced work environments

Minimum Requirements:

• Bachelor’s degree required, Masters preferred

• 4-6 years of relevant experience in program or project management

• Preference will be given to candidates with experience in digital content management and online program coordination

• Prior work with partnership program delivery a plus.

• International work or study experience a plus

• Proficient in the use of standard software to manage data, interpret reports, and generate professional, well-presented documents and presentations, including Word, Excel, and PowerPoint

• Familiarity and comfort with running virtual meetings and programs

• Able to work occasional hours outside of typical work hours in high-demand times

• Fluent English speaker with a similar level in written English

• Please note: On campus requirement - This position requires on-campus presence at least 4 days a week with 5 days during peak periods of the academic year. Current 1-day work-from-home (WFH) allowance must be coordinated with campus team to ensure adequate team coverage on campus. Note that the WFH allowance is subject to change in accordance with School review. 

• Please note you must have the right to work in a Hult campus location to be considered for this position.

Application close date: Until filled 

Position start date: Immediately

Salary Range: $85,000-$90,000

About Us

Hult International Business School is a non-profit educational pioneer and the first triple accredited US business school. Ranked by the Financial Times, Economist, Forbes, and Bloomberg Businessweek, Hult offers undergraduate, graduate, and executive education programs across its global campuses in Boston, London, and Dubai. The school's philosophy is that business skills can only truly be learned by doing. By immersing students from all over the world in practical, hands-on experiences from day one, this fresh approach to education is creating a global community of confident, entrepreneurially minded graduates, ready to tackle the challenges of tomorrow.

Equal opportunities at Hult

Hult is dedicated to actively creating a diverse and inclusive environment and is proud to be an equal opportunity employer. We are committed to providing opportunity regardless of gender, religion, race, color, sexual identity, disability, ethnicity, age, and all the individual identities that make us unique. If you require any accommodation to assist you in the interview process, please submit this with your inquiry.

Hult offers competitive salaries and benefits in a global, empathetic, and highly multicultural working environment. If you are motivated by the prospect of an international career with a dynamic and forward-thinking school, we’d love to hear from you.

Legal

Hult International Business School is a 501© (3) non-profit educational organization registered in the Commonwealth of Massachusetts, accredited by the New England Commission of Higher Education (NECHE) to award U.S. degrees. Students are awarded a joint U.S. and U.K. degree on successful completion of the program. The U.K. degree is awarded by the Ashridge (Bonar Law Memorial) Trust, known as Ashridge, with which Hult has a strategic alliance.