Jobs at EF Education First

Lead hands-on creative work and shape visual identity across web, social, email, and print. Translate strategy into measurable creative, present to senior leaders, mentor and elevate the design team, oversee campaign execution, and keep work culturally and digitally current. Portfolio submission required.

Lead product strategy and outcomes for EF Ultimate Break's consumer digital experiences across discovery, booking, pre-departure and in-tour app. Find and scope opportunities, use data and AI tools to inform decisions, run experiments, make production code contributions, and partner with UX and engineering in a pod to deliver measurable business results.

Own day-to-day website operational integrity in the CMS, execute and QA content and forms, monitor site health and search index, manage content publishing workflows, analyze performance with GA4, and document processes to improve efficiency and governance.

Provide student-facing financial aid counseling and administer federal, state, and institutional aid programs. Process applications, package and reconcile awards using Regent Education and CRM/SIS tools, maintain compliance with regulations, support audits and reporting, and participate in outreach and process-improvement initiatives.

Support and then manage a portfolio of group travel accounts: handle pre-departure logistics, grow repeat sales pipeline, upsell add-ons, liaise with internal teams, and provide high-quality customer support from enrollment through departure.

Own and execute paid social strategy across Meta, TikTok, Pinterest, YouTube, and Reddit to drive customer acquisition. Manage day-to-day campaign setup, optimization, A/B testing, budgeting, attribution (UTMs), reporting, and cross-functional creative collaboration. Leverage analytics (GA4, Tableau, Excel) to surface insights, support paid search/display efforts, and present results to leadership while scouting new platforms and trends.

Own and scale the Travel Advisor channel: prospect, sign, and activate advisors; manage territory plans and CRM; drive booking volume and revenue quotas; provide training and co-op marketing support; represent the brand at tradeshows and industry events; contribute to program playbook and commission design.

Lead content strategy, development and execution across websites, social, email, print and video. Manage a Social Media Specialist and freelance copywriters, own brand messaging and editorial quality, plan productions, apply SEO and AI tools, and coordinate cross-functional teams to deliver content that supports recruitment of Host Families and Au Pairs.

Lead brand voice and campaign strategy while writing and editing copy across channels (email, paid, social, landing pages, blog, print). Partner with creative, design, and marketing to develop insight-driven concepts, maintain editorial quality, optimize for performance and SEO, build AI-assisted workflows, and manage multiple projects from strategy through execution.

Support and then manage a book of group-travel accounts: assist Group Coordinators with pre-departure logistics, grow repeat sales through upsells and recruitment best practices, liaise with internal teams, and progress from Support Account Manager to full Account Manager owning customer portfolios.