Program Analyst - Retailer Programs

GoodRx is the leading prescription savings platform in the U.S. Trusted by more than 25 million consumers and 750,000 healthcare professionals annually, GoodRx provides access to savings and affordability options for generic and brand-name medications at more than 70,000 pharmacies nationwide, as well as comprehensive healthcare research and information. Since 2011, GoodRx has helped consumers save nearly $75 billion on the cost of their prescriptions.

Our goal is to help Americans find convenient and affordable healthcare. We offer solutions for consumers, employers, health plans, and anyone else who shares our desire to provide affordable prescriptions to all Americans.

About the Role

The Program Analyst will be responsible for managing program launches and pricing updates for our GoodRx Retailer Program strategy on the Scriptcycle pharmacy claims adjudication platform. The ideal candidate will have a background in pharmacy adjudication and analytics and have a skillset that is a balanced mix of project management and implementation roles. Projects will require close teamwork with pricing leads, engineering, operations and cross functional colleagues for both existing offerings as well as custom solutions. This position requires occasional travel.

Responsibilities:

• Using your baseline understanding of pharmacy pricing, develop a thorough understanding of GoodRx pricing programs, becoming the expert on pricing possibilities within our adjudication platform

• Serve as a subject matter expert on custom pricing programs being developed, helping to ensure optimization and balancing innovation with delivery

• Drive quality and timely implementation of all new customer contracts through project management, business analysis, and implementation to go-live, ensuring all contract program terms are successfully met.

• Continually evolve the implementation process for existing and new programs, based on customer needs, internal efficiencies, and new internal requirements

• Analyze complex claims data to proactively detect systemic issues and communicate meaningful outcomes to internal stakeholders

• Drive all program implementations in a systematic way, tracing out how changes to one part of a plan or solution will have ripple effects in other areas

• Independently solve problems as they arise, and shorten implementation timelines

• Support post-program launches, as needed, to reinforce program KPIs and to provide insights to help clients achieve business goals

• Stay up-to-date with industry trends, best practices, and regulatory requirements in the retail pharmacy space

 Skills & Qualifications:

• 2+ years with a bachelor’s degree or equivalent, or equivalent practical experience as project or implementation manager, within retail pharmacy

• Understanding of pharmacy claim adjudication, application of pricing rules, and associated claim data

• Proven track record of juggling multiple projects at a time while maintaining strong attention to detail

• Analytical problem solver with a strong work ethic who can work independently and collaboratively

• Strong SQL and Excel proficiency

• Experience working with Power BI or Looker (preferred)

• Excellent communication and interpersonal skills, with the ability to build relationships and work effectively with cross-functional teams and leadership.

• Preferred location: Asheville, NC

At GoodRx, pay ranges are determined based on work locations and may vary based on where the successful candidate is hired. The pay ranges below are shown as a guideline, and the successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, and other relevant business and organizational factors. These pay zones may be modified in the future. Please contact your recruiter for additional information.

San Francisco and Seattle Offices:

New York Office:

Santa Monica Office:

Other Office Locations:

GoodRx also offers additional compensation programs such as annual cash bonuses or commission, and annual equity grants for most positions as well as generous benefits. Our great benefits offerings include medical, dental, and vision insurance, 401(k) with a company match, an ESPP, unlimited vacation, 13 paid holidays, and 72 hours of sick leave. GoodRx also offers additional benefits like mental wellness and financial wellness programs, fertility benefits, generous parental leave, pet insurance, supplemental life insurance for you and your dependents, company-paid short-term and long-term disability, and more!

We’re committed to growing and empowering a more inclusive community within our company and industry. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has a seat at the table and the tools, resources, and opportunities to excel.

With that said, research shows that women and other underrepresented groups apply only if they meet 100% of the criteria. GoodRx is committed to leveling the playing field, and we encourage women, people of color, those in the LGBTQ+ communities, individuals with disabilities, and Veterans to apply for positions even if they don’t necessarily check every box outlined in the job description. Please still get in touch - we’d love to connect and see if you could be good for the role!

GoodRx is committed to providing reasonable accommodations for candidates with disabilities during our recruiting process. If you need any assistance or accommodations due to a disability, please reach out to us at [email protected].

We prioritize candidate safety. Please be aware that all official communication will only be sent from @goodrx.com or [email protected] addresses.

GoodRx is America's healthcare marketplace. The company offers the most comprehensive and accurate resource for affordable prescription medications in the U.S., gathering pricing information from thousands of pharmacies coast to coast, as well as a tele-health marketplace for online doctor visits and lab tests. Since 2011, Americans with and without health insurance have saved $60 billion using GoodRx and million consumers visit goodrx.com each month to find discounts and information related to their healthcare. GoodRx is the #1 most downloaded medical app on the iOS and Android app stores. For more information, visit www.goodrx.com.