Product Manager

Primary Purpose:

The Product Manager is dynamic, high-energy, and brings strong business acumen with a passion for building great software. The ideal candidate thrives in a fast-paced environment, enjoys solving complex problems, and is motivated by delivering products that support families in accessing reliable care when they need it most. This role requires a proven track record of identifying product opportunities, proposing effective solutions, and driving delivery of strong outcomes. The Product Manager partners closely with cross-functional teams and must communicate clearly, concisely, and effectively. 

This is a remote position based in the United States. 

Bright Horizons is a leading education and care company that helps employees thrive at work and at home by partnering with employers to offer high-quality child care, elder care, and educational support. Our workplace reflects this commitment—with collaborative environments, meaningful benefits, and a culture that supports both career growth and personal well-being. Whether you’re caring for children or powering the systems and partnerships that make it all possible, at Bright Horizons, you’re the difference. 

Essential Functions / Responsibilities 

• Gather and prioritize product requirements in support of the product roadmap; translate market and business needs into clear, actionable user stories and functional specifications. 

• Partner closely with Engineering to drive the product vision and continuously define and refine requirements across a broad set of features and use cases. 

• Own and prioritize the product backlog to ensure alignment with business goals and customer needs. 

• Manage the product lifecycle end-to-end—from discovery and requirements through release, implementation, adoption, and ongoing iteration. 

• Lead development of APIs and integration capabilities, partnering with internal teams and external stakeholders to ensure scalable, well-documented, and reliable solutions. 

• Drive alignment across interconnected products and systems, balancing the needs of multiple user groups and stakeholders. 

• Communicate effectively with engineering, sales, marketing, implementation teams, and leadership to ensure alignment and delivery against business and customer objectives. 

• Leverage data and insights to understand customer needs, behaviors, and business outcomes; translate insights into product improvements and new features. 

• Conduct competitive research and analysis to inform product strategy and positioning. 

Minimum Qualifications: 

• Bachelor’s degree or equivalent experience 

• In lieu of a degree, an additional 3 years of relevant experience will be considered 

• 3+ years of experience in a Product role or equivalent experience within a software delivery or operational environment (e.g., Engineering, Business/Systems Analysis, UX, Support, or relevant domain experience within Back-Up Care or similar services) 

Preferred Qualifications:  

• Experience with B2B and/or SaaS-based solutions 

• Experience in healthcare, benefits, or service-based/outsourcing environments preferred 

• Experience with software project management tools 

• Experience working with APIs, integrations, or connected systems preferred 

• Strong ability to define functional requirements and translate business needs into product solutions 

• Track record of delivering high-quality, customer-focused products 

• Strong analytical and problem-solving skills, with the ability to use data to identify risks and opportunities 

• Self-starter with the ability to drive decisions and lead initiatives end-to-end 

• Strong prioritization, organization, and time management skills 

• Excellent written and verbal communication skills 

• Ability to build and maintain effective relationships across teams and organizational levels 

• Comfortable working in a fast-paced, evolving environment 

At this time, Bright Horizons will not sponsor an applicant for employment authorization/visa for this position. 

Be part of a community where people grow, futures are shaped, and lives are changed. We offer the rewards, opportunities, and support you deserve because making a difference goes both ways. We’re changing the world of work and family, and it starts with you. At Bright Horizons, you’re the difference. 

Compensation: 

The annual salary for this position is between $95,000-$135,000. The pay range listed here is what Bright Horizons in good faith anticipates offering for this job opening. Actual compensation offers within this range will depend on a variety of factors including experience, education and training, certifications, geography, and other relevant business or organizational factors. 

Also, depending on hire date and subject to applicable eligibility requirements and accrual schedules, new employees in this role receive up to: 9 paid holidays annually; 40 hours of sick time per year based on full-time schedule, and 80 hours of vacation time per year based on full-time schedule (vacation time may be used for sick leave purposes under any applicable state or local sick or safe time law).

Benefits: 

Bright Horizons offers the following benefits for this position, subject to applicable eligibility requirements: 

• Medical, dental, and vision insurance 

• Paid vacation, sick, holiday, and parental bonding leave 

• 401(k) retirement plan 

• Long-term and short-term disability insurance 

• Life insurance 

• Money-saving discounts and financial planning tools 

• Tuition assistance and education coaching 

• Caregiving support and resources for the children and adults in your family 

• Learn more at https://careers.brighthorizons.com/us/en/health-and-wellness 

Deadline to apply: This posting is anticipated to remain open until 6/15/26