Shift is the leading AI platform for insurance. Shift combines generative, agentic, and predictive AI to transform underwriting, claims, and fraud and risk - driving operational efficiency, exceptional customer experiences and measurable business impact. Trusted by the world's leading insurers, Shift delivers AI when and where it matters most, at scale and with proven results.
Our culture is built on innovation, trust, and a drive to transform the insurance industry through our SaaS platform. We come from more than 50 different countries and cultures and together we are creating the future of insurance.
At Shift, we build the most impactful products for insurers globally, leveraging data and agentic AI. Originally focused on Claims Fraud Detection, we have steadily expanded our product portfolio over the years to cover multiple use cases and provide multiplied combined value.
One of our key assets is the Insurance Data Network (IDN) for the US market, an innovative cross-carrier data exchange with an unprecedented array of shared data fields. Launched in April 2025, its first use case has been to augment the impact of our fraud detection solution, already generating significant value for our clients.
Our strategy goes beyond fraud detection, we plan to build multiple new products leveraging the richness of IDN data, targeting key problems for P&C carriers in the US. This position is at the core of this strategy.
Job ResponsibilitiesYour first responsibility will be in product discovery and design, to create the most advanced new products with the best product-market fit for carriers. This will typically include
- Discovery with clients and prospects
- Ideation with Shift’s subject matter experts
- Data exploration
- Study of similar assets in the insurance industry or other industries
- Precise formalization of insurers problems, processes and systems
Your second responsibility will be with Shift’s technical squad dedicated to IDN, defining the vision, providing product requirements and building the roadmap.
Requirements- Product Management Experience: 7+ years of experience as a Product Manager in B2B SaaS. Experience in insurance is not required but highly valued.
- Proficiency in data analysis: Ability to find innovative ways to look at data and create useful insights.
- Strategic Communication: Superior ability to interact with clients and prospects, communicating about complex products and understanding their needs.
- Collaborative Leadership: Proven track record of working across Sales, Marketing, and Technical teams to build consensus and drive a unified market message.
- Agile Mindset: Comfortable in a culture of rapid delivery, measurement, and feedback, with the ability to pivot GTM strategies based on market response.
- Location: This is a Hybrid role. Applicants must be able to commute to our Boston office at least once a week.
The range listed is for base compensation. Your actual base salary will vary based on factors including location and individual qualifications objectively assessed during the interview process.
In addition to base salary, your total rewards package will include additional components such as incentive pay, equity, and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the specific details for this position.
To support our permanent, full time employees at every stage of their careers and lives, we provide a competitive total rewards and benefits package. Here are the global benefits we’d like to highlight:
- Flexible remote and hybrid working options
- Competitive Salary and a variable component tied to personal and company performance
- Multiple Learning and Development opportunities, including Focus Fridays, a half-day each month to focus on learning and personal growth
- Generous PTO and paid holidays
- Mental health benefits
- 2 MAD Days per year (Make A Difference Days for paid volunteering)
Additional benefits may be offered by country, based on your eligibility - ask your recruiter for more information. Intern and Apprentice positions may receive some of these benefits - ask your recruiter for more details.
At Shift we strive to be a diverse and inclusive workforce. We welcome applications from and hire people who will contribute to the diversity of our company, without regard to race, color, religion, marital status, age, national or ethnic origin, physical or mental disability, medical condition, pregnancy, genetic information, gender identity or expression, sexual orientation, or other non-merit criteria.
Shift Technology is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and employment process. Should you require accommodation, please email [email protected] and we will work with you to meet your accessibility needs.
Please be aware of scammers and only trust correspondence that comes from emails ending in "shift-technology.com". We will never do initial outreach to you via Whatsapp/Text/SMS, never ask for banking information or personal identification numbers (ex. Social Security Number) as part of our recruitment process.
Shift Technology does not accept unsolicited CVs from recruiters or employment agencies in response to the Shift Technology Careers page or a Shift Technology social media post. Any unsolicited CVs, including those submitted directly to hiring managers, are deemed to be the property of Shift Technology.
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Shift Technology Boston, Massachusetts, USA Office
75 Federal St, Boston, MA, United States, 02110
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