Product Manager, Digital Workplace

About the Opportunity   

As Product Manager, Digital Workplace, you will be responsible for defining how enterprise productivity and collaboration tools are used to support execution, decision-making, and leadership workflows across the organization. Reporting to the Senior Director, Digital Workplace, you will translate enterprise needs into clear use cases, product requirements, and adoption strategies—ensuring tools solve real problems and are used consistently. 

This role sits at the intersection of strategy, execution, and technology. You will work closely with leaders, staff, and enterprise partners to understand how work actually happens, identify friction points, and design practical digital solutions that improve clarity and productivity. You will partner with Technology to shape delivery while owning the business perspective: prioritization, intended usage patterns, and value realization. 

Our ideal candidate is a strong product thinker who is motivated by impact, not features. You are curious about how organizations work, disciplined about prioritization, and skilled at turning complex needs into simple, scalable solutions that people actually use. 

In this role, you will:   

Enterprise Use-Case Strategy & Prioritization (30%) 

• Define and prioritize enterprise use cases with business outcomes for the productivity suite and collaboration tools, grounded in how leaders and staff actually execute work. 

• Diagnose friction in core workflows (decision-making, coordination, information sharing) and translate those needs into clear, high-value use cases. 

• Design and optimize end-to-end workflows across Digital Workforce  platforms 

• Make informed tradeoffs among competing enterprise needs, balancing impact, feasibility, and organizational readiness. 

• Play a key role in evaluating, planning, and supporting major digital workplace platform transitions or capability shifts, with attention to sequencing, continuity, and adoption. 

Product Roadmap & Delivery Partnership (25%) 

• Own the business roadmap and backlog for digital workplace capabilities, ensuring focus on the highest-leverage enterprise problems. 

• Translate complex, often ambiguous enterprise needs into clear product requirements and user stories for Technology partners. 

• Partner with Technology to align delivery timelines, scope, and tradeoffs, and to ensure solutions meet enterprise expectations for usability and coherence. 

• Act as the primary business voice in product decisions, advocating for simplicity, consistency, and execution impact. 

Adoption, Enablement & Value Measurement (25%) 

• Design adoption strategies that go beyond training to address behavioral change, leadership expectations, and day-to-day usage patterns. 

• Use adoption and usage data, qualitative feedback, and enterprise signals to assess whether tools are solving the intended problems. 

• Lead iteration cycles based on evidence, adjusting use cases, guidance, or priorities when solutions are not delivering value. 

• Partner with enablement colleagues to ensure learning and onboarding reinforce intended ways of working. 

Governance, Standards & Risk Alignment (10%) 

• Establish and maintain non-technical governance and intended usage patterns in partnership with Technology, Legal, Risk, and other stakeholders. 

• Help leaders navigate tradeoffs between flexibility and standardization to reduce fragmentation and risk. 

• Ensure digital workplace decisions align with enterprise standards, compliance expectations, and leadership practices. 

Cross-Functional Collaboration & Stakeholder Engagement (10%) 

• Build trusted partnerships with Strategic Execution, Enterprise Rhythm & Leadership Enablement, and divisional teams to ensure tools support enterprise cadence and priorities. 

• Engage leaders and staff as thought partners—listening carefully, setting expectations, and pushing for clarity when needs are underspecified. 

• Communicate product decisions, changes, and rationale clearly to enterprise stakeholders. 

About You   

You have:   

• 5+ years of experience in product management, digital workplace, business systems, or related roles within complex organizations. 

• Experience defining and prioritizing enterprise use cases for productivity platforms or collaboration tools. 

• A strong ability to translate business needs into clear product requirements, roadmaps, and backlogs. 

• Experience partnering effectively with Technology teams to deliver solutions in matrixed environments. 

• Comfort working with adoption and usage data to assess effectiveness, inform iteration, and drive value realization. 

• A platform-agnostic mindset, with experience designing digital workplace solutions that prioritize business needs and user workflows over specific tools or vendors. 

• Experience supporting organizations through significant digital workplace change, modernization, or platform transitions, with a focus on continuity, adoption, and minimizing disruption. 

• A systems-oriented approach to digital work, understanding how tools, norms, and behaviors interact—rather than deep attachment to any single platform or product ecosystem. 

• Strong stakeholder management skills and the ability to work productively across functions. 

• Clear written and verbal communication skills, with the ability to explain complex ideas simply. 

• A commitment to College Board’s mission and to improving outcomes for students. 

• Ability to travel up to 15% on behalf of College Board business 

All positions at College Board Require:  

• A passion for expanding educational and career opportunities and mission-driven work 

• Authorization to work in the United States for any employer 

• Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and a comfort learning and applying new digital tools independently and proactively.  

• Clear and concise communication skills, written and verbal 

• A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receiving timely, respectful feedback, and continuously improving through iterative learning and user input. 

• A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking. 

• A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success. 

About Our Process     

• Application review will begin immediately and will continue until the position is filled     

• While the hiring process may vary, it generally includes: resume and application submission, recruiter phone/video screen, hiring manager interview, performance exercise, a panel interview, a conversation with leadership and reference checks.      

About Our Benefits and Compensation   

College Board offers a competitive benefits and compensation program that attracts top talent looking to make a difference in education. As a self-sustaining non-profit, we believe in compensating employees equitably in relation to each other, their qualifications, their impact, and the relevant market.    

The hiring range for a new employee in this position is $80,000 to $157,000. College Board differentiates salaries by location so where you live will narrow the portion of this range in which you can expect a salary.    

Your salary will be carefully determined based on your location, relevant experience, the external labor market, and the pay of College Board employees in similar roles. College Board strives to provide our best offer up front based on this criteria.    

Your salary is only one part of all that College Board offers, including but not limited to:      

• A comprehensive package designed to support the well-being of employees and their families and promote education. Our robust benefits package includes health, dental, and vision insurance, generous paid time off, paid parental leave, fertility benefits, pet insurance, tuition assistance, retirement benefits, and more   

• Recognition of exceptional performance through annual bonuses, salary growth over time through market increases, and opportunities for merit raises and promotions based on increased scope of responsibility   

• A job that matters, a team that cares, and a place to learn, innovate and thrive   

You can expect to have transparent conversations about benefits and compensation with our recruiters throughout your application process.