Product Manager, Data Management & Services

FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions.  

At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients’ needs and exceeding their expectations.  

Locations: New York City, Norwalk, Boston, Chicago, San Francisco

Working Environment: Hybrid

Your Team's Impact

The Product Manager – Data Management & Services is responsible for performing discovery, defining strategy, and ultimately overseeing the launch and execution of solutions within the Data Management & Services - Data as a Service (DaaS) product line. The Data Management & Services team aims to solve a client’s data management challenges by employing a cohesive array of technologies backed by FactSet’s security and entity content to organize and connect a firm’s dissociated data sets. This facilitates data governance, alleviates operational overhead, and ultimately drives insights across the organization. A client’s data management needs can range from basic identifier resolution to complete outsourcing of end-to-end workflows.

This role is focused on FactSet’s DaaS product line which includes a comprehensive set of services that ingest, connect, normalize and manage a client’s data and serves a global client base. You will work heavily across Product Management, Content Operations, Engineering, Sales, Implementation and Support to ensure client success and bring new solutions to the market.

What You'll Do 

• Understand the market and competitive landscape through research and client engagement and use that knowledge to validate product strategy and priorities as well as to inform commercial strategy
• Define product requirements keeping in mind feasibility, scalability, standardization, impact, usability and scope
• Own the product development lifecycle from discovery through execution to go-to-market for new product enhancements
• Work closely with various internal teams (e.g., Product, Sales, Content Operations, Engineering) to align strategically and ensure cohesive and coordinated efforts in client solutions and implementation
• Serve as a subject matter expert in both FactSet’s suite of DaaS services and FactSet’s symbology and entity content for prospective and current clients by illustrating DaaS workflows, conveying value props and partnering with clients, Sales and Implementation to translate client needs into solutions

• Contribute to the design, documentation, packaging and pricing of technical solutions tailored to client business requirements, following team and product standards and best practices

• Provide high-level support for existing client solutions such as troubleshooting complex issues, modifying/ enhancing workflows, and escalating needs to Content Operations

Day to Day Responsibilities

• Respond to client and stakeholder questions
• Track and assist with client opportunities
• Enhance and update collateral
• Implement BAU and KTLO product enhancements

What We're Looking For 

Required Skills

• Bachelors’ degree in STEM, finance, economics, or other relevant field, or equivalent experienc
• 5+ years relevant experience product management experience including delivery of data, analytics, or workflow solutions within financial services, capital markets, market data, or fintech environments
• Experience working with cross-functional teams to deliver on the product strategy and vision. Ability to align and include engineering, design, product marketing and other stakeholders
• Proven ability to troubleshoot client issues and solve them with a combination of creativity, analytical skills, and subject matter expertise
• Demonstrated autonomy and impact in previous product roles
• Strong communication, presentation, and interpersonal skills
• Strong knowledge of technologies such as APIs, SQL, Cloud Services (e.g., AWS, Snowflake, Databricks) and agentic tools
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

Desired Skills 

• Knowledge of FactSet's off-platform products, solutions, and client workflows

The budgeted amount range for this position in the States of Connecticut and California and in New York City is $108k - $135K

What's In It For You 

At FactSet, our people are our greatest asset, and our culture is our biggest competitive advantage. Being a FactSetter means: 

• The opportunity to join an S&P 500 company with over 45 years of sustainable growth powered by the entrepreneurial spirit of a start-up.

• Support for your total well-being. This includes health, life, and disability insurance, as well as retirement savings plans and a discounted employee stock purchase program, plus paid time off for holidays, family leave, and company-wide wellness days.  

• Flexible work accommodations. We value work/life harmony and offer our employees a range of accommodations to help them achieve success both at work and in their personal lives. 

• A global community dedicated to volunteerism and sustainability, where collaboration is always encouraged, and individuality drives solutions. 

• Career progression planning with dedicated time each month for learning and development. 

• Business Resource Groups open to all employees that serve as a catalyst for connection, growth, and belonging. 

Learn more about our benefits here. 

Salary is just one component of our compensation package and is based on several factors including but not limited to education, work experience, and certifications.