Product Management Manager (Global Site Solutions)

Product Management Manager (Global Site Solutions)

What you'll discover

• Inclusive culture

• Global IT Organization which collaborates across U.S., Canada, Europe, India, and Australia

• Challenging, collaborative, and team-based environment 

What you'll do 

The mission of the Global Site Solutions Organization is to drive holistic technology strategy to enable the entire end-to-end lifecycle of a Client site. We are embarking on a multiyear journey to modernize and enhance over 60 + applications to support Real Estate, Store Planning, Property Development, and Workplace Services value streams to deliver more value for our global business partners. 

We are looking for an experienced Product Management Manager to join our Global Sites Solution Organization who will be responsible for defining and supporting the building of desirable, feasible, viable, and sustainable products that meet our customer needs over the product-market lifecycle. The ideal candidate will have a consistent track record in driving value as a voice-of-the-customer, experience leading and developing successful products from conceptualization to launch, and ability to lead cross-functionality to deliver high-quality products, that meet customer needs.

This role collaborates with a wide range of people to identify and define customer needs, understand the Solution Context, and develops the Program Vision, Roadmap, and Features required to meet these needs, including assurance that business needs cascade down to team level. Owns the feature product backlog and serves as the ultimate product authority approving PI/TI and Iteration objectives. 

Key Responsibilities

• Responsible for ensuring the workplace Services value stream has feasible and sustainable products & solutions.

• Accountable for crafting and delivering the Product roadmap, partnering with Business Stakeholders, Architecture, and Engineering teams to ensure alignment to Business Strategies, Technical Roadmaps, and Architectural standards

• Evolve lean and agile process and operationalize product management workflows while leaving room for flexibility and team-specific ways of working

•  Practice consultative partnership to analyze customer feedback to identify opportunities and prioritize product features. Partner with companion teams for delivery of enterprise connected solutions. Collaboratively build a well-articulated global product vision, domain strategy, and long-range roadmap for the portfolio

• Generate business value, work with the portfolio layer, including experience in working with POs to ensure that work cascades to the team.

•  Accountability for the end-to-end delivery of Epics, Features, Stories and/or Programs to achieve business outcomes. Tracking the success of products and identify areas for improvement.

• Create strategies for risk mitigation and contingency planning at the portfolio/program level. Identifies and solves issues

• Responsible for decisions that directly impact project timelines and budgets

• Manage demand versus capacity gaps and resource contention issues

• Mentor team – ability to provide training and guidance to product team.

• Develop a team of skilled and engaged product owners at various levels of seniority.

  Minimum Requirements 

• Bachelor’s Degree, or equivalent in IT or business with functional work experience

• 3-5 years people management skills in a product management role

• 10 plus years of overall product experience or a related position

• 5+ years’ experience working on a large-scale global implementation

• Hands on experience participating in and leading SAFe events, such as sprint planning, release planning, and PI planning

• Strong agile methodology, techniques, and frameworks

• Consultative partnership with customers, with the ability to translate functional needs into requirements that drive value

• Working a highly collaborative, matrix environment, with measurable business impact. Outstanding communication, facilitation, negotiation, and mentorship skills

Desired Skills

• Product Owner / Product Manager (POPM)

• Multiple domain expertise

• Experience handling third party and SAAS applications

• Experience with JIRA, Confluence, or similar

• Cloud experience (Azure, AWS)