Product Leader, Digital Assets Platform Services

Fidelity will not provide immigration sponsorship for this position.

The Role

The Vice President, Digital Assets Platform Services Product Leader is responsible for defining and delivering the platform strategy, roadmap, and capabilities that power Fidelity Digital Assets' core platform services. This leader oversees Product Managers responsible for recordkeeping, asset and money movement, settlement, custody workflow orchestration, and other foundational platform capabilities that enable execution of our key strategic objectives while ensuring scalable digital asset custody operations.

The Product Leader partners closely with Engineering, Architecture and other Product Leaders along with Operations to continuously evolve critical platform capabilities while ensuring solutions align with business priorities, operational requirements, and regulatory obligations.  The Product Leader provides strategic direction, manages a portfolio of platform services capabilities, and leads multiple Product Managers responsible for delivering customer value, operational efficiency, platform modernization, and business results. Through customer-centric product management practices, data-driven decision making, and strong cross-functional leadership, this role helps shape the future of Fidelity's digital asset platform and supports the continued growth and scale of the business.

Platform Strategy and Vision

• Develop vision, target outcomes, KPIs, strategic roadmaps, and investment priorities for the Platform Services portfolio aligned to Product Strategy and partner needs.
• Identify opportunities leveraging customer research, market analysis, industry trends, competitive assessment, and operational insights.
• Build and socialize business cases for new capabilities and investments, including customer value, business impact, ROI, dependencies, and execution considerations.
• Validate ideas and solutions through experimentation, prototypes, customer feedback, and measurable outcome tracking.
• Provide subject matter expertise related to recordkeeping, asset and money movement, settlement, custody workflow orchestration, and platform services capabilities to solve customer and business problems while ensuring alignment with operational, risk, compliance, and regulatory requirements.

Product Planning & Prioritization

• Own, manage, and prioritize the Platform Services product roadmap across recordkeeping, asset and money movement, settlement, custody workflow orchestration, platform services, and API capabilities.
• Align product investments and roadmaps with enterprise priorities, technology strategies, and customer needs.
• Define end-to-end operational, client, and associate experiences in partnership with UX, Operations, Engineering, and Architecture teams.
• Partner with engineering and architecture leaders to define scalable solutions, technology roadmaps, and execution approaches.
• Manage intake and prioritization of new opportunities, balancing customer value, strategic objectives, capacity constraints, risk considerations, and regulatory requirements.
• Establish operating model, governance routines and planning forums to drive alignment, transparency, and informed decision making across stakeholders.

The Expertise and Skills You Bring

• 15 plus years of experience in Product Management leading financial services, brokerage operations, custody, asset servicing, or related products.
• 8 plus years leading Product Owners, Squad Leads or other Product Managers.
• Deep expertise in one or more of the following areas: recordkeeping, asset and money movement, settlement, custody operations, transaction processing, workflow orchestration, operational servicing platforms, or related financial infrastructure capabilities.
• Demonstrated success leading platform products, operational products, enterprise services, or infrastructure-oriented product portfolios.
• Experience modernizing platforms through APIs, workflow automation, operational efficiency initiatives, and scalable service architectures.
• Proven ability to balance customer needs, operational requirements, platform sustainability, and regulatory obligations when prioritizing investments and making decisions.

The Team

A subsidiary of Fidelity Investments, Fidelity Digital Assets® provides an institutional-grade digital asset experience that incorporates the history, principles, and expertise of a traditional financial institution. The business is uniquely built for institutional investors and offers secure custody, integrated trading, and 24/7 support in the digital asset ecosystem. Established in 2019, Fidelity Digital Assets develops products and solutions that scale with investors’ needs, allowing clients to navigate digital assets with confidence. Learn more at www.fidelitydigitalassets.com.

Fidelity Digital Assets® Product Delivery is responsible for Product Management and Delivery Enablement including the Initiative Management and Delivery Analysis functions that are central to building, enhancing and maintaining platform capabilities that power our Digital Asset product offerings and business needs. Members of our team are highly dynamic, team-oriented and partner with each other, business partners and their delivery teams. We lead by example, seek to continuously improve, deliver creative solutions that solve complex challenges and advance the business while always seeking to increase the value we provide through our product delivery practice.

Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.   

We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home.  These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career.  Note, the application window closes when the position is filled or unposted.

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.