Principal Technical Architect

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. 

Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.  

Technical Architect-Saas Delivery Management

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. 

Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.  

As a Solution Architect reporting into the SaaS Delivery Management Office, you will be a key stakeholder supporting the project team.  You will work closely with our customer’s partner(s) in the implementation and conversion of their current PLM system to Windchill+.  You will broker the PTC ecosystem to provide the necessary technical support required to design and configure a solution that meets the Windchill+ guardrails, and you will leverage your expertise to support the enablement of PTC’s partner ecosystem.  Additionally, you will work with: 

• PTC SaaS BDM’s, PLM Segment and R&D for the technical assessment phase to qualify the technical feasibility of the opportunity and provide technical direction to the SI to support estimating and planning.
• The customer/SI partner Project/Program manager to establish timeframes, schedules, deliverables, and the cadence of the project. 
• Implementation partner architect(s) to design, implement and validate solutions which are to be deployed in Windchill Plus SaaS environment. 
• PTC’s R&D and PLM Segment on special projects to provide the customer experience and implementer’s perspective to the continued development of our SaaS tools, services and features. 
• Partner Consultants and Developers to support configuration, data migration and integrations leveraging the core software and framework in a fashion that most completely satisfies the client's requirements. 
• Client/partner business representatives to deeply understand the required solution functionality necessary to fully satisfy their business requirements. 
• Client IT/IS representatives to ensure that the proposed solution follows PTC SaaS guardrails and support the build and deployment, processes. 
• Client/Partner executive personnel to ensure that overall program goals are in alignment with the client's high-level business objectives. 
• PTC executive personnel to ensure that the program is progressing along a satisfactory path that delivers maximum client value. 
• PTC and Partner Business Development leads to identify future opportunities for expansion and business value. 
• PTC Enablement team in the development of artifacts, white papers, best practices, methodology and others to support the continued enablement of our partner base.

Your Day-To-Day 

The pace of your day is faster than average, and abounding with opportunities for both learning and leadership.  During the course of a typical project, you will become the SI’s trusted advisor, helping them deliver value from technology and process improvements brought about through the implementation/conversion of PTC’s Windchill+ solutions.  You will have ample opportunity to provide direction and delegation to a team of outstanding contributors, all the while retaining ownership and accountability for client success.  Another important component of your week is industrializing lessons learned in the field into training materials and job aids for the broader PTC and partner communities.

Skills: 

A Solution Architect has a unique role in our organization, helping to bridge the gap between customers technical requirements and our solution offerings.  Essential skills for success are: 

• The ability to visualize complex issues and build that vision in the minds of a varied community of stakeholders. 
• The ability to communicate across communities, articulating value at both a high level and detailed level simultaneously. 
• The ability to understand requirements and boundaries, guiding a diverse community of stakeholders toward a sound, achievable solution. 
• The ability to balance both Analytic and Creative problem solving.  Architects must leverage both scientific methodological exactness and intuition-driven creative problem solving. 

Basic Requirements:

• Bachelor’s or Master’s Degree in Computer Science, MIS or Engineering.
• Minimum of 5 years of consulting/implementing/deploying/supporting PLM systems or other Enterprise Applications
• Availability for overnight travel (15%)
• Knowledge of Cloud based Infrastructure and technologies (IaaS, PaaS, SaaS)
• Experience in software development, build and deployment (JAVA, JSP, XML, Ant)
• Windchill PLM experience

At PTC, we believe in the power of diverse ideas and perspectives. As a global company that values and respects all identities, cultures, and perspectives, we strive to create an inclusive PTC for ALL through an environment where everyone feels like they belong and are empowered to bring their true, authentic selves to work. Proud to be an Equal Opportunity Employer, we welcome applicants from all backgrounds and hire without regard to race, national origin, religion, age, color, ethnicity, ancestry, marital status, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you. 

If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?

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