Principal Systems Analyst - Digital Assets

Principal Product Delivery Analyst – Crypto Transfer of Assets

This is an exciting time in the crypto markets, and we’re growing our team! We’re looking for motivated individuals with strong business and systems analysis skills to help deliver innovative digital capabilities for our retail crypto clients. Reporting to the Product Area Leader, you’ll collaborate closely with the squad lead responsible for building digital experiences on our mobile and Fidelity.com platforms. Your work will help clients safely transfer crypto assets on and off the platform. Together, you’ll identify and document requirements to support the seamless implementation of new digital solutions that enable our business to grow and scale.

The Role

• Collaborate with team members in operations, client service, risk, business strategy, compliance, legal and technology areas.

• Facilitate discussions, drive progress, and make informed decisions by understanding capabilities, objectives, requirements, and system interdependencies.

• Partner with user experience designers to create intuitive solutions that improve client experiences and drive business outcomes.

• Document detailed epics, user stories, test scenarios, and user acceptance test cases as well as current/future state diagrams, process flows.

• Support technical teams throughout the development lifecycle to ensure alignment with business goals.

Expertise and Skills

• Bachelor’s degree required.

• 5+ years of demonstrating business-systems analyst techniques

• Proven experience gathering and documenting requirements for digital client experiences, including test case creation and business acceptance testing.

• Familiarity with tools such as Figma, Miro, and Jira is preferred.

• Strong critical thinking and sound judgment.

• Ability to build effective relationships with cross-functional partners, including business, IT, legal, risk, and compliance teams.

• Excellent verbal and written communication skills.

• Skilled in negotiation and influence across all levels of an organization.

• Self-starter with a passion for technology, product innovation, and delivering exceptional client experiences.

• Ability to identify and remove obstacles to progress.

• Strong prioritization skills with a focus on client and partner needs.

• Experience with digital assets is a plus.

Note: Fidelity is not providing immigration sponsorship for this position.

The Team

The Fidelity Digital Assets℠ Product Delivery function drives the execution of multiple product areas and initiatives to increase business value and enhance customer satisfaction. This includes the Fidelity Crypto experience product area, which is responsible for the ongoing development and integration of key capabilities within the Fidelity Crypto digital product experience.

Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.