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Salesforce

Principal, Specialist SE

Posted Yesterday
Be an Early Applicant
In-Office or Remote
Hiring Remotely in Boston, MA, USA
114K-173K Annually
Senior level
In-Office or Remote
Hiring Remotely in Boston, MA, USA
114K-173K Annually
Senior level
The role involves designing AI-driven workflows, advising on product management, and enabling customers to utilize Salesforce more effectively. Responsibilities include building accelerators and collaborating on AI technology deployments for public sector clients.
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Job Category

Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Applications will be accepted until 05/18/2026.

Principal, Solution Engineering

Overview of the Role:

Sits at the intersection of AI-assisted development, Salesforce platform expertise, and customer enablement.  This is not a traditional Solution Engineer role; it is built for builders who are deeply curious about how AI agents change the way technical work gets done and who want to be at the forefront of that shift.

Responsibilities:

  • Design, build, and operationalize agentic AI-driven workflows using Large Language Models (LLMs), prompt engineering, and tools like Agentforce Vibes, Claude, Cursor, and GitHub Copilot to accelerate demo creation
  • Empower customers to build, configure, and support their own Salesforce environments faster and smarter using industry-specific clouds like Agentforce for Public Sector.
  • Proactively build production-ready, open-sourced, and standards-aligned accelerators targeting State and Local Government customers based on the "80% Generic Core" philosophy, providing Localization Guides for the Systems Integrator (SI)-led final 20%.
  • Scope every accelerator through the Triple Filter (Open Data Mandate, Standards Mandate, Revenue Matrix) and measure success by Net New Annual Order Value (NNAOV) and consumption metrics.
  • Act as a strategic advisor to Product Management, providing critical feedback on Agentforce Vibes and identifying cross-functional integration gaps within the Headless 360 ecosystem to optimize AI-assisted development workflows.

Required Qualifications:

  • Background as a Platform or Technical Architect with expertise in Salesforce platform capabilities (Apex, Lightning Web Components (LWC), Flow, Salesforce DX) and industry-specific clouds like Agentforce for Public Sector.
  • Hands-on experience with LLMs, prompt engineering, and AI-assisted development tools (Claude, Cursor, GitHub Copilot), along with an understanding of the Model Context Protocol
  • Proficiency in scripting (Python, Node.js, Bash), DevOps (Git, Continuous Integration/Continuous Deployment (CI/CD), Docker), and robust API integration (REST/GraphQL) to design accelerators for State and Local Government
  • Ability to travel 20-30% for customer engagements, Tiger Team activations, and industry events

Preferred Qualifications:

  • Hands-on experience sourcing and working with open data sets from platforms like Hugging Face and Kaggle.
  • Familiarity with open-sourcing projects and creating technical localization guides for partners.
  • Familiarity with Agentforce, Einstein, or Salesforce AI features.
  • Active participation in the AI developer community (open source contributions, blog posts, conference talks).

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $157,640 - $113,500 annually There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $173,460 - $124,000 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

Salesforce Burlington, Massachusetts, USA Office

5 Wall St, Burlington, MA, United States, 01803

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