Jobs at Salesforce

Provide technical support for Nonprofit and Education Clouds, troubleshoot OmniStudio and declarative automation, analyze logs and data (SOQL/JSON/SQL), resolve complex customer issues, meet CSAT and SLA targets, and collaborate with Product, Engineering, Success, and Sales.

Lead DNS Operations for Salesforce Hyperforce: provide 24x7 incident response, troubleshoot production DNS outages, perform maintenance and builds, collaborate with engineering on stability improvements, automate DNS/infrastructure, and drive root-cause analysis and change management.

Manage full-lifecycle sales process, identify leads, engage with clients through presentations, and maintain relationships to drive revenue growth.

Lead end-to-end customer migration engagements as the primary technical advisor, coordinating with account teams and global delivery partners. Drive adoption of AI agents and automation for data mapping and code conversion, troubleshoot major migration incidents, and translate technical architectures into business outcomes. Influence product and tooling by providing field feedback and ensure successful go-live and adoption across Salesforce clouds.

Enterprise quota-carrying sales leader responsible for driving adoption and revenue for Agentforce Operations. Build pipeline, manage long strategic AI transformation deals, expand existing Salesforce accounts, and coordinate cross-functional teams to deliver autonomous-agent solutions that improve operational workflows and ROI. Engage C-suite and multi-stakeholder buyers to qualify opportunities, forecast accurately, and ensure successful deployments and customer satisfaction.

Serve as the technical and strategic advisor for PE/VC firms and portfolio companies, leading executive discovery, designing tailored demos and PoCs, driving portfolio transformation narratives, orchestrating cross-functional teams, contributing thought leadership, mentoring SEs, maintaining certifications, and traveling to client sites to support multi-cloud Salesforce solutions that enable deal flow, portfolio operations, and exit readiness.

The Informatica Account Executive will manage strategic customer relationships, drive sales growth, and align strategies with customer business objectives.

The Enterprise Technical Account Executive engages with large clients, driving strategic transformation by leveraging technical expertise and leading sales cycles with a focus on Salesforce products.

Lead Help Agent AI & Tooling team to drive generative AI strategy, evaluation tooling, observability, and NNAOV program. Define evaluation frameworks, improve agent quality and latency, centralize monitoring, and partner with Tech & Product to influence roadmap and deliver measurable business outcomes.

Lead development of multi-modal customer learning content (presentations, hands-on labs, videos, assessments). Own projects from scoping through delivery, maintain product subject-matter expertise, coordinate cross-functional stakeholders, keep content current with releases, define quality standards, and apply AI tools to optimize content workflows and efficiency.

Serve as a subject-matter expert for Salesforce POS (PredictSpring), advising Signature Success Plan customers on architecture, integrations, performance, solution design, and adoption. Lead high-velocity engagements, translate technical concepts for varied stakeholders, identify capability gaps, recommend product or custom solutions, and collaborate across teams to drive customer success and growth.

Lead global SI partner ecosystem for Agentforce Life Sciences: define collaboration and compliance standards, enable partner certification, track partner health, enforce delivery quality, escalate compliance failures, and represent Salesforce externally through thought leadership.

Senior executive leading a Customer Success organization for enterprise Life Sciences accounts. Own portfolio health, retention, adoption, and growth; scale Signature Success frameworks; build and coach high-performing CSM teams; engage C-suite stakeholders; align cross-functionally with Sales, Product, and partners; drive metrics (NNAOV, attrition, CCR, NPS/CSAT) and operational excellence; travel regionally up to 50%.

Drive adoption and growth of Agentforce, Data Cloud, and the Salesforce Platform by partnering with customers to align AI and data capabilities to business objectives. Lead consultative discovery, engage business and technical stakeholders, navigate commercial and enterprise buying cycles, and collaborate with internal teams to deliver multi-cloud AI solutions that expand platform adoption and measurable AI-driven outcomes.

As an Informatica Account Executive, you will engage with customers, manage accounts, drive sales, and strategize with teams to realize customer value from Salesforce investments.

Lead the vision and development of the Customer Success portal for the Public Sector. Manage a cross-functional team and oversee product roadmap and KPIs.

Lead GTM execution for Agentforce and Data 360, designing territory/quota plans, driving pipeline generation and enablement, owning operational cadence and analytics, coordinating cross-functional teams, and building a strategy "SWAT" team to accelerate consumption sales and scale deals.

The Account Executive will focus on developing relationships with customers in the consumer business services sector, driving satisfaction and growth. Responsibilities include account planning, strategy formation, and building key stakeholder relations.

As an Account Executive for Mid-Market Non-Profit Clients, you'll align Salesforce capabilities with client needs, generate revenue, and enhance social impact through strategic partnerships.

Lead the solution engineering cycle for education institutions, collaborating with sales and partners to optimize the student lifecycle and manage proposals. Drive innovation using Salesforce technologies and improve client engagement across sectors.