Jobs at Salesforce

Owns enterprise sales for Apromore and Regrello, generating pipeline, managing complex sales cycles, conducting technical discovery, presenting AI and automation ROI to executives, and closing high-value software transactions. The role requires consultative, value-based selling across business and technical stakeholders, collaboration with solution engineers and customer success teams, and expansion of strategic accounts.

Lead Salesforce solution architecture across complex federal and defense engagements from presales through delivery. Act as a trusted advisor, define target-state designs, guide discovery and requirements, manage risks, align executives, and ensure architectural integrity. Develop scalable mission-aligned solutions, improve delivery practices, communicate complex concepts, and advise customers on Salesforce platform technologies and public-sector digital transformation.

The Solution Engineer collaborates with clients to design and demonstrate Salesforce solutions that drive business success, leveraging technical and sales skills to solve complex problems.

Designs and builds production AI agent systems that combine LLM reasoning with deterministic execution. Responsibilities include backend services, workflow state management, recovery and verification, evaluations, diagnostics, secure customer integrations, and architecture leadership. The role involves direct customer collaboration, turning workflows into reusable product capabilities, evaluating models and tools, mentoring engineers, conducting design reviews, and guiding technical direction across agent and backend systems.

Supports sales of Salesforce Agentforce IT Service by demonstrating ITSM capabilities, articulating solution value, evangelizing AI-powered service workflows, and showing integration across Salesforce products. The role serves as a subject matter expert for incident management, conversational support, CMDB functionality, automation, and unified IT and HR service experiences. It partners with customers and sales teams to identify solutions that drive adoption and revenue.

Drive revenue growth and build client relationships using AI-driven solutions. Understand client needs and showcase how Salesforce's technology can address business challenges.

Lead end-to-end customer engagements to define and deploy agentic AI strategy and solutions on Salesforce platforms. Own program management, adoption, stakeholder management, delivery coordination, and product feedback. Design AI/LLM solutions with responsible AI practices and drive measurable value; travel ~25% to customer sites.

Supports Salesforce’s global investor relations program by responding to investors and analysts, preparing earnings and executive communications, conducting financial modeling and benchmarking, monitoring research and shareholder trends, managing investor databases, developing AI workflows, and coordinating conferences and roadshows.

Support Salesforce’s global investor relations program by responding to investors, preparing earnings and executive communications, monitoring research and sentiment, maintaining investor databases, coordinating conferences and roadshows, conducting financial modeling and benchmarking, tracking shareholder ownership, and developing Agentforce AI workflows to improve team responsiveness.

Own reliability and scaling for the Agentforce Operations platform. Responsibilities include reliability roadmaps, infrastructure-as-code, AI/ML infrastructure operations, observability, incident prevention, performance engineering, SQL optimization, API latency reduction, and distributed-systems troubleshooting. The role requires production-level coding, cloud and Kubernetes expertise, SLO-based monitoring, autonomous ownership, and collaboration with senior technical leaders to harden systems for global enterprise scale.

Drive sales of Informatica master data management solutions in regulated healthcare, life sciences, and financial services accounts. Identify and close complex opportunities, partner with core account executives, advise C-suite leaders, translate business requirements into scalable MDM solutions, and support data governance, compliance, analytics, and operational initiatives. Build executive relationships, present ROI cases, and collaborate with technical, compliance, risk, and data governance teams.

Leads the strategy, roadmap, operating model, and business performance of Salesforce’s premium Signature Success Plan. Owns packaging, pricing, profitability, customer outcomes, retention, and growth while partnering across Product, Sales, Delivery, Marketing, Finance, and Operations. Builds customer insights systems, integrates AI and digital experiences, represents the offer with executive stakeholders, and leads a team of product managers and directors.

Build and integrate automated security tools into CI/CD pipelines, secure Terraform infrastructure, lead vulnerability remediation, perform threat modeling and architecture reviews, support SOC 2 and ISO 27001 audits, and resolve complex production security issues. The role secures distributed microservices on GCP through engineering automation and cross-functional collaboration with DevOps and product teams.

Own and exceed quota for Salesforce Sales Performance Management products across Federal, State and Local Government, and Higher Education customers. Build sales strategy, manage complex enterprise sales cycles, lead executive discovery, coordinate with account teams and partners, navigate public-sector procurement and compliance, maintain pipeline forecasts, and expand pilot deployments into enterprise rollouts.

Lead enterprise AI and solutions architecture across agent orchestration, MCP capabilities, semantic data, headless Salesforce experiences, AI-assisted development, and AI governance. Advise C-suite stakeholders, resolve platform-fit ambiguity, collaborate with pre- and post-sale teams, and remain engaged through delivery, including recovery of stalled enterprise rollouts.

Leads Salesforce Customer Success readiness for platform evolution, security mandates, acquisitions, AI-driven change, and new product launches. Builds enterprise-wide NPI, governance, readiness, enablement, and adoption frameworks; partners with Product, Engineering, Platform, and Security executives; translates technical change into customer and operational impact; and uses customer, support, adoption, risk, and product data to guide priorities and influence roadmaps.

Leads Cloud Success strategy, operations, AI transformation, analytics, experience design, organizational planning, executive communications, and cross-functional execution. Builds scalable operating systems, dashboards, AI-enabled tools, and processes that improve employee productivity, customer experience, decision-making, and organizational alignment. Serves as a strategic executive partner to the EVP of Cloud Success and shapes the function’s enterprise narrative and measurable business impact.

Optimize Agentforce Operations’ distributed backend systems for scalability, resilience, and performance. Responsibilities include diagnosing architectural issues, improving data models and asynchronous operations, tuning infrastructure and databases, developing observability and experimentation tools, preventing regressions, collaborating across teams, and mentoring engineers. The role requires deep expertise in backend engineering, distributed systems, performance optimization, Golang, GraphQL, Postgres, and cloud infrastructure, with AWS experience preferred.

Own the full Salesforce Slack sales cycle for State and Local Government and Education customers. Generate and manage opportunities, prospect through networking and cold calling, meet sales quotas, forecast accurately, and drive customer satisfaction and retention. Serve as a Slack subject matter expert, enable account teams, deliver product demonstrations, collaborate with solution engineers, and build executive-level relationships across assigned accounts and regions.

Leads AMER sales strategy and operational execution, including go-to-market planning, account segmentation, territory and quota setting, forecasting, performance analysis, dashboards, executive presentations, and quarterly business reviews. Partners with sales leadership and cross-functional teams to identify business weaknesses, resolve operational issues, improve processes, and drive predictable growth.