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ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You’ll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won’t just contribute. You’ll make things happen–fast.
As a Principal Software Engineer on our GTM Orchestration engineering team, you’ll help design and implement the core systems that power our internal AI platform and revenue engine. From large scale signal processing pipelines to outbound automation and agentic workflows, you’ll play a key role in driving efficiency for our go-to-market organization. This role reports into our Head of GTM Engineering & AI with direct investment and visibility from our executive leadership.
What You’ll Do:
- Define and make architectural decisions which impact how we scale and automate our outbound sales processes and drive efficiency for go-to-market teams
- Remain close to the latest advancements and trends in AI and NLP, conducting research and experimentation to drive innovation and stay on the frontier
- Collaborate with engineers, product managers, designers and other stakeholders to define strategy and technical direction for GTMO, and Mesh, our internal AI platform
- Define and promote software engineering best practices, contribute to design and code reviews, improve system observability and performance
What You’ll Bring:
- Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field, or equivalent industry experience
- 12+ years of experience in backend or full stack software development, with a proven track record of building and scaling large scale distributed systems, data pipelines, and AI/NLP powered software products
- Proficiency in Node.js and Typescript preferred, or strong experience with another general purpose backend programming language such as Java, C# or Python
- Strong experience in SaaS application development and cloud environments (GCP, AWS or Azure) with a deep understanding of operational infrastructure (Docker, Kubernetes, Pubsub, Queues, Storage, etc) and microservice based architectures
- Experience with SQL and NoSQL databases such as BigQuery, Postgres, Mongo, Redis
- Experience with natural language processing and foundation large language models such as Claude, GPT, Gemini, Llama, etc
- Experience with embeddings & vector databases such as Pinecone, pgvector, etc
- Experience working in fast-paced, dynamic startup/scaleup environments with a significant amount of ambiguity and responsibility
- Experience fostering the professional growth and development of team members
- Excellent communication & collaboration skills with the ability to set overall vision, take ownership and drive projects end-to-end
- Excellent problem-solving & decision-making skills, with a bias towards action
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Actual compensation offered will be based on factors such as the candidate’s work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive.
In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here.
About us:
ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller.
ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information.
ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here.
ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements.
For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.
ZoomInfo Waltham, Massachusetts, USA Office
275 Wyman St, Waltham, MA, United States, 02451
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