Jobs at ZoomInfo

Provides strategic and day-to-day labor and employment counsel across the company’s U.S. workforce while coordinating international matters in the UK, Ireland, India, Canada, and Israel. Advises HR and executives on employee relations, performance management, accommodations, leave, terminations, policies, agreements, compliance, and litigation. Manages outside counsel and builds scalable employment processes, playbooks, and decision frameworks in a fast-paced technology company.

Leads the applied AI team responsible for ZoomInfo’s B2B data graph, agent memory, production machine learning, LLMs, and agentic systems. Sets technical standards, evaluation methods, cost and latency goals, and model-serving strategy while remaining hands-on with code and prototypes. Hires and develops senior technical talent, guides build-versus-buy and model decisions, and communicates results to executives and cross-functional stakeholders.

Manage 170–200 mid-market customer accounts with a focus on retention, upselling, and expansion. Identify opportunities through referrals and multithreaded relationships, conduct online product demonstrations, forecast sales activity in Salesforce and Clari, and collaborate to close deals. The role requires quota attainment, solution selling, strong communication, relationship building, organization, and independence.

Leads and develops a team of enterprise account managers, driving revenue growth, forecasting, account expansion, complex deal execution, customer value realization, hiring, performance management, and strategic planning. The role requires enterprise software sales leadership, executive engagement, negotiation, consultative selling, and cross-functional collaboration across marketing, product, customer success, legal, deal desk, and engineering.

Leads enterprise procurement strategy, strategic sourcing, supplier governance, contract negotiations, and procurement analytics. Manages complex technology agreements involving SaaS, cloud infrastructure, cybersecurity, and enterprise software. Partners with executive, legal, finance, security, and technology stakeholders to reduce costs, mitigate risks, improve supplier performance, and strengthen procurement processes. Oversees contract compliance, dashboards, business cases, negotiations, governance frameworks, and transformation initiatives while mentoring procurement professionals.

Lead complex enterprise customer onboarding programs from planning through implementation, managing scope, timelines, risks, dependencies, governance, and executive communications. Coordinate cross-functional teams, standardize onboarding methodologies, create reporting and dashboards, improve delivery processes, influence product priorities, and mentor onboarding managers. Ensure customers achieve rapid time-to-value and long-term adoption across multiple concurrent SaaS implementations.

Manage approximately 250 SMB customer accounts, focusing on retention, upselling, referrals, product demonstrations, forecasting, pipeline management, and closing phone-based deals. The role requires understanding customer verticals, identifying expansion opportunities, preparing for client meetings, and collaborating with sales teams. It is a hybrid position with remote work on Mondays and Fridays.

Lead complex enterprise customer integrations and implementations across CRM and marketing automation platforms. Provide technical consultation to executives and stakeholders, troubleshoot integration issues, perform root cause analysis, document defects, and recommend improvements. Mentor implementation managers, collaborate cross-functionally, lead technical workshops, and guide clients on architecture, security, workflows, and scalability. Drive process excellence while managing multiple complex projects.

The Senior GTM Success Manager owns strategic customer relationships, product adoption, retention, renewals, and account growth. They develop account plans, conduct data-driven business reviews, identify usage and performance risks, recommend solutions, and communicate customer feedback internally. The role requires analyzing customer data, diagnosing business needs, partnering cross-functionally, and serving as a trusted advisor to executive stakeholders in a SaaS environment.

Build and enhance large-scale entity resolution and matching services using Java, Spring, cloud-native infrastructure, distributed systems, and machine learning. The role involves designing scalable, reliable, low-latency backend solutions; improving matching results; supporting millions of users and billions of documents; collaborating with product and architecture teams; and driving the long-term roadmap for matching algorithms.

Own demand generation strategy, pipeline targets, account-based marketing, and expansion campaigns for existing business. Develop segmentation and buying-group strategies, direct paid media, events, content, and partnerships, manage demand investment, and ensure consistent messaging. Collaborate with Sales, RevOps, finance, content, product marketing, website, and account management teams. Drive customer adoption of new products and features while using pipeline metrics, attribution, and AI to improve campaign execution.

Drive enterprise new business sales from prospecting through close, managing complex six-figure transactions and C-suite relationships. Develop account plans, negotiate with legal and procurement teams, coordinate cross-functional proposals, use CRM and CPQ tools, and deliver accurate sales forecasts. The role requires strategic account management, MEDDIC expertise, strong communication, analytical decision-making, and a minimum of three days per week in a US office.

Design and build distributed systems, high-performance APIs, real-time data pipelines, and intelligent LLM-powered applications processing billions of events daily. Develop advertising, identity, and intent platform capabilities using streaming, batch, and large-scale data technologies. Own system quality, scalability, performance, and observability while collaborating with product managers, data scientists, and engineers. Provide technical leadership and mentorship across initiatives involving ad infrastructure, identity resolution, behavioral analytics, and applied AI.

Support end-to-end GTM consulting engagements: structure ambiguous client inputs into analysis and recommendations, build executive-ready artifacts, validate and analyze client data, apply generative AI and automation, run working sessions, and collaborate with Product/RevOps/CX/Sales to ensure solution feasibility and adoption.

Serve as a customer-facing solutions architect to assess client needs, design SaaS solutions, quantify ROI, and present value-driven proposals and executive workshops. Build repeatable discovery and value-assessment frameworks to support sales, drive alignment between product capabilities and customer goals, and communicate measurable business impact to stakeholders.

The Sales Development Representative will identify and engage executives at Mid Market organizations to build a sales pipeline, execute outreach plans, and establish relationships that drive opportunities.

The Principal Product Manager will own the development of the agentic tools platform, manage integration strategies, ensure execution excellence of tools by agents, support internal tool development for product teams, and navigate emerging agentic research while orchestrating cross-functional collaboration.

Qualify inbound leads from prospects and existing customers, uncover pain points and opportunities through discovery, explain ZoomInfo solutions, and build sales pipeline for Account Executives and Account Managers. The role requires collaboration, clear communication, curiosity, resilience, and a willingness to learn. It is primarily in-office four days per week in Waltham, Bethesda, or Vancouver, with remote work available Fridays.

Designs, builds, and operates large-scale data acquisition pipelines and backend services. Responsibilities include batch and streaming ETL/ELT, distributed processing, workflow orchestration, data validation, enrichment, deduplication, schema evolution, observability, and cloud infrastructure. The role improves pipeline reliability, performance, scalability, and cost while collaborating with product, data science, platform, and data quality teams.

Drive new business growth among mid-market organizations with 100–1,000 employees. Manage full sales cycles from prospecting and discovery through negotiation and closing, including proof-of-concept requests, customized proposals, and multi-stakeholder alignment. Build outbound pipelines with SDR support, maintain accurate CRM forecasts, monitor market and competitor trends, and consistently achieve sales targets through strategic consultative selling.