Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform.
We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler.
Role
We are looking for a Principal Sales Engineer to join our Public Sector team. This is a remote role in the East Coast, reporting to the Sales Engineering Manager in the SLED department. As a key technical driver in our SLED organization, you will partner directly with state and local government and educational entities to architect solutions, demonstrate value, and guide their Zero Trust transformation.
What you’ll do (Role Expectations)
Present and demonstrate the Zscaler platform to prospects, customers, and partners to articulate value and drive technical alignment
Oversee the technical sales process end to end to accelerate deals and ensure technical success
Run Proof of Value engagements from start to finish to validate outcomes and secure technical buy-in
Collaborate across internal Zscaler teams to ensure seamless execution and customer success
Act as a trusted advisor, translating customer desired outcomes into technical recommendations and guiding their Zero Trust transformation
Who You Are (Success Profile)
You thrive in ambiguity and feel comfortable building the path as you walk it, viewing dynamic environments as the raw material to create something meaningful.
You act like an owner with a strong bias for action, operating with integrity and navigating seamlessly between strategic vision and hands-on execution.
You are a continuous learner with a true growth mindset, actively seeking feedback to hone your skills, support your team, and deliver work with purpose.
You are customer-obsessed, building deep empathy for user challenges and anchoring every technical recommendation in solving real-world problems.
You are resilient and adaptable, viewing change as an opportunity and maintaining composure in high-pressure situations to guide partners through complexity.
What We’re Looking for (Minimum Qualifications)
Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving
- Demonstrated ability to act as a Consultative AI Advisor, guiding customers through AI change management, including mapping manual business workflows to agentic AI systems and managing expectations around non-deterministic outputs
Experience in security operations, firewall or proxy operations, and networking
Demonstrated ability and proactive desire to learn new technical concepts quickly
US Citizenship required for SLED alignment
What Will Make You Stand Out (Preferred Qualifications)
- Demonstrate strong AI fluency by leveraging coding assistants, LLMs, and Generative AI tools to accelerate troubleshooting, solution design, automation, and customer problem-solving, while applying sound technical judgment to validate outputs.
Utilization of AI tools, coding skills, or technical project development using AI to drive operational efficiency and outcomes
Strong technical background in enterprise security and modern networking architectures
- Industry certifications including CCIE, CCNP, JNCIP, PCNSA, CISSP, or CCSP
#LI-CW1 #LI-Remote
Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.
The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Learn more about Zscaler's hybrid working model and benefits here.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Zscaler Boston, Massachusetts, USA Office
77 Sleeper St. , Boston, MA, United States, 02210
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