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As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.
About the Role:
The IT Department at CrowdStrike is at the forefront of enabling our company's rapid growth and technological innovation. We're seeking an exceptional IT Business Operations Director to drive operational excellence and strategic initiatives across our IT organization. This leadership position will be instrumental in shaping how we scale our operations, optimize processes, and deliver world-class IT services to support CrowdStrike's mission.
What You’ll Do:
Architect and implement scalable operational frameworks across our global IT organization
Partner with senior leadership to drive strategic initiatives and operational excellence
Design and manage comprehensive OKR frameworks aligning team goals with company objectives
Establish and maintain consistent operating rhythms, including status reports, business reviews, and planning sessions
Drive data-driven decision making through KPI development, tracking, and analysis
Lead process improvement initiatives to enhance operational efficiency and effectiveness
Manage resource allocation and budget optimization across the IT organization
What You’ll Need:
Bachelor's degree in Business Administration, Operations Management, Engineering, or related field
15+ years of progressive experience in technology operations
Proven experience in stakeholder management and executive communication
Strong background in OKR methodology and implementation
Demonstrated success in designing and implementing operating rhythms
Excellence in performance measurement and metrics tracking
Experience managing budgets and resources in a large-scale IT organization
Bonus Points:
Experience scaling operations in hyper-growth SaaS companies
Management consulting background at top-tier firms
Advanced expertise in automation and workflow optimization
Experience with modern collaboration tools and Work-board
Track record of implementing successful operating rhythms in high-growth environments
#LI-SC1
#LI-Remote
Benefits of Working at CrowdStrike:
Remote-friendly and flexible work culture
Market leader in compensation and equity awards
Comprehensive physical and mental wellness programs
Competitive vacation and holidays for recharge
Paid parental and adoption leaves
Professional development opportunities for all employees regardless of level or role
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
Vibrant office culture with world class amenities
Great Place to Work Certified™ across the globe
CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.
CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.
If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at [email protected] for further assistance.
Find out more about your rights as an applicant.
CrowdStrike participates in the E-Verify program.
Notice of E-Verify Participation
Right to Work
CrowdStrike, Inc. is committed to fair and equitable compensation practices. Placement within the pay range is dependent on a variety of factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location. The base salary range for this position for all U.S. candidates is $170,000 - $260,000 per year, with eligibility for bonuses, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off.For detailed information about the U.S. benefits package, please click here.
Expected Close Date of Job Posting is:10-04-2025What you need to know about the Boston Tech Scene
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