ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You’ll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won’t just contribute. You’ll make things happen–fast.
As a Principal GTM Consultant within ZI Labs, the Professional Services arm of ZoomInfo, you represent our highest-tier Individual Contributor (IC) role. You will serve as an elite strategic advisor, executive thought leader, and primary pre-sales engine for our most complex enterprise pursuits. In this role, you will spearhead transformative consulting engagements while partnering directly with Sales, Product, and Professional Services leadership to shape the strategic direction, go-to-market motion, and long-term growth of the Pro Serv department.
ZI Labs partners with ZoomInfo's marquee enterprise customers to revolutionize their revenue operations through comprehensive advisory and execution services spanning enterprise GTM strategy, advanced data architecture, account intelligence, demand generation, and operational enablement. Our Principal consultants combine visionary industry expertise, elite technical architecture, and executive-level pre-sales mastery to secure and deliver paradigm-shifting transformations.
We are looking for a seasoned consulting leader and trusted C-suite advisor who excels in high-stakes enterprise environments, drives large figure services bookings, and is passionate about scaling professional services operations. As a Principal GTM Consultant, you will lead our flagship client engagements, architect winning pre-sales strategies and complex enterprise SOWs, mentor senior consulting talent, and actively drive departmental innovation, methodology development, and strategic catalog expansion.
What You Do:
- Serve as a primary pre-sales subject matter expert and strategic partner to Enterprise Sales leadership, driving complex scoping discovery, custom solution architecture, executive pitch presentations, and enterprise SOW creation.
- Lead our most high-visibility, complex, multi-phase enterprise consulting engagements from executive visioning through solution architecture, large-scale implementation, and organizational adoption.
- Assist with departmental strategy and commercialization of new professional services offerings, packages, and activation tiers in partnership with the Pro Serv leadership.
- Design and author advanced, scalable GTM frameworks, industry-specific playbooks, and strategic measurement models that redefine modern revenue operations for Fortune 500 and enterprise accounts.
- Act as executive sponsor and trusted C-suite advisor on marquee accounts, maintaining rigorous governance, strategic alignment, and uncompromising deliverable quality.
- Facilitate executive-level workshops, board-level alignment sessions, and strategic visioning roundtables to drive enterprise-wide transformation and secure long-term partnership value.
- Partner with Product and Engineering leadership to feed customer insights and technical requirements back into ZoomInfo platforms, influencing the core product roadmap and feature development.
- Cultivate strategic expansion, upsell, and renewal opportunities across top-tier accounts, driving net revenue retention (NRR) and long-term account growth.
- Mentor, coach, and develop senior and mid-level consultants, establishing rigorous delivery standards, fostering technical excellence, and cultivating the next generation of practice leaders.
- Drive the continuous evolution of ZI Labs' consulting methodology, estimation models, delivery tooling, and knowledge management to accelerate practice scalability and market differentiation.
- Represent ZI Labs as a thought leader through executive briefings, enablement sessions, and strategic contributions to internal and external GTM communities.
What You Bring:
- 8-10+ years of progressive, strategic experience in management consulting, professional services leadership, revenue operations, or strategic GTM advisory within B2B SaaS or enterprise technology environments.
- Extensive, proven track record of pre-sales leadership, including driving scoping discussions, architecting custom multi-stream solutions, presenting to C-suite buyers, and closing high-value enterprise SOWs.
- Bachelor's Degree in Business, Economics, Marketing, Computer Science, or related field; MBA or advanced degree strongly preferred.
- Expert-level understanding of enterprise GTM technology ecosystems, multi-instance CRM architectures (Salesforce, HubSpot, Dynamics), marketing automation, intent data, and modern data stacks.
- Exceptional executive presence, C-level communication, negotiation, and storytelling skills with a demonstrated ability to influence executive stakeholders and simplify complex technical architectures.
- Recognized thought leadership in authoring enterprise-grade consulting artifacts, governance frameworks, data architecture roadmaps, and strategic vision decks.
- Deep expertise in enterprise change management, organizational transformation, and change enablement methodologies.
- Mastery of emerging GTM technologies, including generative AI applications, intelligent agentic workflows, and automated revenue operations.
- Strategic leadership mindset with a proven ability to scale advisory practices, mentor talent, and collaborate across departmental boundaries to drive business growth.
Nice to Have:
- Advanced proficiency in SQL and data modeling for complex enterprise data hygiene and reconciliation analysis.
- Hands-on technical background with cloud data warehousing platforms (Snowflake, Databricks) and enterprise data lake architectures.
- Recognized industry thought leadership or published frameworks in ABM (Account-Based Marketing), entity resolution, or modern B2B data governance.
- Professional certifications in advanced Salesforce architecture (e.g., Technical Architect, Application Architect), PMP, or Agile methodologies.
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Actual compensation offered will be based on factors such as the candidate’s work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive.
In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here.
About us:
ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller.
ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information.
ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here.
ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements.
For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.
ZoomInfo Waltham, Massachusetts, USA Office
275 Wyman St, Waltham, MA, United States, 02451
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