Lead the design, development, deployment, and continuous improvement of AI/ML solutions for enterprise customers. Build integrations using Python or JavaScript, APIs, microservices, and enterprise systems; analyze data; automate workflows; address AI risk, privacy, and compliance; and align technical solutions with business goals. Mentor engineers and communicate effectively with technical and non-technical stakeholders in complex, ambiguous environments.
Engineering | London, United Kingdom | Remote, Remote
This role is available remotely anywhere in the UK.
Working at Atlassian
Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.
Your future team
As a Principal Forward Deployed Engineer (FDE) at Atlassian, you'll be at the forefront of applied AI, working directly with customers and cross-functional teams to deliver innovative, AI-powered solutions. The FDE team partners with top organizations across industries, helping them leverage Atlassian's AI capabilities to solve complex, real-world problems. You'll collaborate with product, engineering, and design, rapidly growing your technical and domain expertise while making a tangible impact on business outcomes. This is a high-visibility, high-impact role for those who thrive in fast-paced, ambiguous environments and are passionate about shaping the future of AI-powered teamwork.
What you'll do
As a Principal Forward Deployed Engineer, you will:
At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. We follow consistent hiring practices and account for each candidate's skills, knowledge, and experience when setting base pay within the range.
This role may also be eligible for benefits, bonuses, commissions, and equity.
On the first day, we'll expect you to have:
It's great, but not required, if you have:
Benefits & Perks
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit
This role is available remotely anywhere in the UK.
Working at Atlassian
Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.
Your future team
As a Principal Forward Deployed Engineer (FDE) at Atlassian, you'll be at the forefront of applied AI, working directly with customers and cross-functional teams to deliver innovative, AI-powered solutions. The FDE team partners with top organizations across industries, helping them leverage Atlassian's AI capabilities to solve complex, real-world problems. You'll collaborate with product, engineering, and design, rapidly growing your technical and domain expertise while making a tangible impact on business outcomes. This is a high-visibility, high-impact role for those who thrive in fast-paced, ambiguous environments and are passionate about shaping the future of AI-powered teamwork.
What you'll do
As a Principal Forward Deployed Engineer, you will:
- Lead the design, development, and deployment of AI/ML-powered solutions tailored to customer needs.
- Architect and implement robust application integrations using Python, JavaScript, or similar languages, with a focus on APIs, microservices, and enterprise-scale systems.
- Drive data-driven solution development by analyzing complex datasets to extract insights and inform product direction.
- Champion the adoption of AI-augmented workflow automation within customer environments, maximizing business value and operational efficiency.
- Oversee the end-to-end deployment of AI solutions into production, ensuring continuous evaluation, monitoring, and improvement.
- Navigate risk and compliance requirements, including AI risk assessment, data privacy (GDPR), and regulatory frameworks.
- Mentor and guide junior engineers, fostering a culture of innovation, collaboration, and continuous learning.
- Communicate complex technical concepts clearly to both technical and non-technical stakeholders, creating concise artifacts for peers, partners, and leadership.
- Align technical solutions with business objectives, setting a clear vision for technological progress and measurable results.
At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. We follow consistent hiring practices and account for each candidate's skills, knowledge, and experience when setting base pay within the range.
This role may also be eligible for benefits, bonuses, commissions, and equity.
On the first day, we'll expect you to have:
- 10+ years of experience in backend software development.
- 5+ years of experience delivering impactful AI/ML solutions in production environments, including experience as a founding or forward-deployed engineer in 0-to-1 product development.
- Deep expertise in applied AI/ML, including generative AI, LLMs, and agent-based frameworks.
- Proficiency in Python, JavaScript, or similar languages, and experience with APIs, microservices, and enterprise integration.
- Demonstrated ability to solve complex, ambiguous problems and thrive in rapidly changing environments.
- Strong communication and collaboration skills, with experience influencing cross-functional teams without formal authority.
- Experience with AI risk assessment, data privacy, and compliance (e.g., GDPR).
- Strategic and innovative thinking, with a track record of aligning technical solutions to business goals.
It's great, but not required, if you have:
- Experience with Atlassian Intelligence, Rovo AI, or AI-powered Atlassian features.
- Familiarity with regulated industries (e.g., finance, healthcare).
- Experience deploying AI solutions to complex production systems at scale.
- Prior experience mentoring or leading engineering teams.
Benefits & Perks
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit
Atlassian Boston, Massachusetts, USA Office
55 Causeway St, Boston, Massachusetts , United States, 02114
Atlassian Boston, Massachusetts, USA Office
Atlassian believes the future of work is distributed and offers our people the flexibility to help them do what’s important to them. And with few exceptions, we hire people anywhere we have a legal entity as long as they have eligible work rights and sufficient team time zone overlap.
Similar Jobs at Atlassian
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Build and productionize machine learning capabilities for Atlassian’s Feedback product, including retrieval, semantic search, clustering, LLM pipelines, and personalized suggestions. Define evaluation datasets, metrics, experiments, monitoring, and regression checks while balancing quality, latency, cost, and operational complexity. Collaborate with product, design, engineering, and platform teams to turn customer problems into reliable AI features and reusable evaluation tooling.
Top Skills:
SparkAWSClusteringDatabricksEmbeddingsHybrid SearchInformation RetrievalLarge Language ModelsNatural Language ProcessingPythonRerankingRetrieval-Augmented GenerationSemantic SearchSQL
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Senior quota-carrying Account Executive responsible for mid-market revenue growth across Benelux. Owns outbound pipeline generation, complex discovery, executive engagement, value-based negotiation, and multi-year SaaS cloud agreements. Drives Atlassian platform adoption, cross-selling, competitive displacement, territory planning, forecasting, and partner co-selling. Leads virtual account teams, develops mutual action plans and ROI cases, navigates security and legal reviews, and mentors sales team members.
Top Skills:
AtlassianJira Service ManagementJira Work ManagementMeddpiccRovoSalesforce
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Lead post-sales technical implementations for enterprise customers of the DX platform, design custom integrations, map platform architecture into customer workflows, run technical workshops, advise on developer experience and deployment best practices, and relay customer technical feedback to Product and Engineering to influence the roadmap.
Top Skills:
APIsBranching StrategiesCi/Cd PipelinesDeployment WorkflowsGitGithub CliPostgresPythonRestful ServicesRubyRuby On RailsSQL
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
