About This Role:
As Principal Business Analyst- Commercial IT, you will be an integral part of our Commercial team, partnering closely with stakeholders and IT units to ensure our technology solutions effectively support product launches and ongoing field operations. Your role will involve translating business strategy into actionable requirements and scalable system solutions across CRM, digital asset management, data, and other field enablement platforms. Collaborating with Marketing, Sales Operations, Medical, Regulatory, Market Access, and Data teams, you will drive end-to-end readiness for new product launches and evolving commercial initiatives. By ensuring alignment across systems, integrations, targeting, content enablement, sampling, and reporting, you will minimize risk and enable successful Day-1 launch execution. This role is vital to maintaining operational stability while supporting the growing complexity of our Commercial portfolio.
What You’ll Do:
Manage and optimize the US Veeva CRM for Specialty and Rare franchises to ensure seamless functionality and alignment with business objectives.
Conduct in-depth stakeholder interviews, workshops, and data analysis to elicit and document functional requirements for IT solutions.
Identify and manage dependencies to ensure smooth cross-team delivery.
Maintain strong relationships with key business stakeholders to capture and act on all updates to field systems.
Own and continuously improve critical business processes, partnering with stakeholders and field members.
Lead minor project management initiatives
Provide ad-hoc business analysis support for unplanned initiatives, driving critical business growth.
Who You Are:
You are a proactive and detail-oriented individual who excels at building strong relationships and understanding the needs of diverse stakeholders. Your analytical mindset allows you to translate complex business strategies into clear requirements, enabling actionable & scalable solutions. You thrive in cross-functional environments and are adept at managing dependencies to ensure seamless project delivery. Your commitment to continuous improvement and operational stability makes you a valuable asset in supporting our Commercial portfolio's growing scale and complexity.
Required Skills:
Minimum 5+ years of experience in a related field.
Bachelor's degree in a relevant area or the equivalent combination of experience and education
Veeva CRM Platform Expertise (Certification Preferred)
Field Operations Exposure, i.e. Direct exposure to Field Operations, including targeting, sampling, call planning, content enablement, or field reporting workflows.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Preferred Skills:
Ownership Mindset and Proactive Problem Solver
SAFe Delivery Model experience (Product Owner and/ or Business Analyst role)
Project management skills
#LI-Hybrid
Additional Information
Base salary offered is determined through an analytical approach utilizing a combination of factors including, but not limited to, relevant skills & experience, job location, and internal equity.
Regular employees are eligible to receive both short term and long-term incentives, including cash bonus and equity incentive opportunities, designed to reward recent achievements and recognize your future potential based on individual, business unit and company performance.
In addition to compensation, Biogen offers a full and highly competitive range of benefits designed to support our employees’ and their families physical, financial, emotional, and social well-being; including, but not limited to:
- Medical, Dental, Vision, & Life insurances
- Fitness & Wellness programs including a fitness reimbursement
- Short- and Long-Term Disability insurance
- A minimum of 15 days of paid vacation and an additional end-of-year shutdown time off (Dec 26-Dec 31)
- Up to 12 company paid holidays + 3 paid days off for Personal Significance
- 80 hours of sick time per calendar year
- Paid Maternity and Parental Leave benefit
- 401(k) program participation with company matched contributions
- Employee stock purchase plan
- Tuition reimbursement of up to $10,000 per calendar year
- Employee Resource Groups participation
Why Biogen?
We are a global team with a commitment to excellence, and a pioneering spirit. As a mid-sized biotechnology company, we provide the stability and resources of a well-established business while fostering an environment where individual contributions make a significant impact. Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning, growth, and expanding their skills. Above all, we work together to deliver life-changing medicines, with every role playing a vital part in our mission. Caring Deeply. Achieving Excellence. Changing Lives.
At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired. Read on to learn more about our DE&I efforts.
All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, marital status, race, color, national origin, ancestry, ethnicity, religion, age, veteran status, disability, genetic information or any other basis protected by federal, state or local law. Biogen is an E-Verify Employer in the United States.
Top Skills
Biogen Cambridge, Massachusetts, USA Office
225 Binney Street, Cambridge, MA, United States, 02142
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