Provides nursing support by assessing customer needs, resolving moderately complex issues, explaining difficult matters, and guiding less-experienced staff. Requires a Bachelor of Science in Nursing, an active Philippine Registered Nurse license, at least two years of hospital experience, and willingness to work onsite.
Requisition Number: 2386348
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities:
Required Qualifications:
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Optum is a drug-free workplace. © 2026 Optum Global Solutions (Philippines) Inc. All rights reserved.
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities:
- Assesses and interprets customer needs and requirements
- Identifies solutions to non-standard requests and problems
- Solves moderately complex problems and/or conducts moderately complex analyses
- Works with minimal guidance; seeks guidance on only the most complex tasks
- Translates concepts into practice
- Provides explanations and information to others on difficult issues
- Coaches, provides feedback, and guides others
- Acts as a resource for others with less experience
- Basic, structured, standard approach to work
- Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regard to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Required Qualifications:
- Graduate of Bachelor Science in Nursing
- PHRN with active license
- 2+ years of hospital experience
- Willing to work onsite
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Optum is a drug-free workplace. © 2026 Optum Global Solutions (Philippines) Inc. All rights reserved.
Similar Jobs at Optum
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
Administer, optimize, and provide operational ownership for enterprise Microsoft SQL Server, Azure SQL, and MongoDB Atlas environments. Ensure high availability, disaster recovery, security, scalability, and performance across production workloads. Design cloud database architectures, troubleshoot infrastructure and application issues, support architecture reviews, automate administration using T-SQL and PowerShell, and adopt AI-assisted engineering tools. Provide rotational on-call support and lead continuous improvement initiatives.
Top Skills:
AnsibleAtlas SearchAWSAzure MonitorAzure SqlAzure Sql Managed InstanceCi/CdDatadogDevOpsGCPGrafanaAzureMicrosoft Sql ServerMongoDBMongodb AtlasPowershellPrivate EndpointsT-SqlTerraform
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
Provides 24/7 phone-based Level 1 and Level 2 technical support for hardware, software, network connectivity, VPN access, and corporate applications. Diagnoses and resolves incidents, documents customer interactions, escalates issues appropriately, protects PHI and PII, and meets service metrics including first-call resolution, ticket quality, schedule adherence, and handle time. Requires clear communication, customer-service skills, and adherence to structured schedules and company procedures.
Top Skills:
Enterprise BrowsersIncident Management ToolsJava Plug-InsLanMS OfficeRightfaxTableauVpnWanWindows 10
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
Manage end-to-end clinical and non-clinical IT projects for healthcare clients, including scope definition, planning, resource allocation, risk mitigation, stakeholder communication, compliance documentation, and status reporting. Lead cross-functional teams, serve as the primary client contact, mentor team members, and ensure timely project delivery aligned with healthcare regulations and organizational objectives.
Top Skills:
AgileHipaaMs ProjectSdlcServicenow
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
