Jobs at Optum

Lead and perform complex financial analyses, forecasting, budgeting, and revenue modeling for Optum Massachusetts. Develop reports, financial models, and recommendations; partner with business leaders, support program and initiative evaluation, automate reporting, and serve as a consultant or project lead to improve profitability and drive data-informed decisions.

Design, build, and deploy AI-powered conversational voice solutions using LLMs and Amazon Bedrock. Integrate and fine-tune models, develop scalable cloud services and APIs, apply DevOps/CI-CD practices, collaborate cross-functionally, and monitor/optimize voice bot performance with an emphasis on responsible AI.

Performs histology and immunohistochemistry processing and grossing of surgical specimens for pathologist review. Responsibilities include accessioning, embedding, microtomy, staining, coverslipping, QC/QA documentation, troubleshooting stains, operating and maintaining lab equipment, training staff, and assisting with procedure writing and lab safety compliance.

The Care Facilitator supports patient care by coordinating plans and facilitating communication between care teams, patients, and families. Responsibilities include tracking adherence to care plans, data management, and ensuring documentation accuracy in EMR.

As an Orthopedic Technician, you will assist in casting, patient education, orthopedic evaluations, and collaborating with medical staff during procedures.

The CMRN (MNA) Ambulatory Nurse Case Manager coordinates patient transitions from hospitals to home or other facilities, ensuring safe care transitions and optimal communication between patients, families, and healthcare providers. Key responsibilities include patient assessment, education, and collaboration with care teams to prevent readmissions and facilitate post-hospital follow-ups.

Lead and perform high-volume patient service representative duties in a healthcare call center, handle 80–100 incoming calls per shift, provide coaching and coverage, monitor phone performance, assist with orientation and reporting, and escalate complex patient issues. Part-time weekend schedule with virtual training and telecommute requirements.

Provide adult primary care in a physician-led, team-based ambulatory setting focusing on value-based care. Manage longitudinal patient care with integrated behavioral health, longer visits, e-consults, mobile integrated health, and EMR/Dax AI-supported documentation. Participate in quality-focused initiatives, collaborate with specialists, and use decision-support tools to optimize patient outcomes.

The Patient Care Coordinator performs advanced duties with autonomy, manages scheduling, ensures data accuracy, delivers customer service, and supports patient satisfaction in a clinical setting.

The Patient Service Representative is responsible for managing patient inquiries, ensuring satisfaction, scheduling appointments, and maintaining communication with patients and team members in a healthcare setting.

Oversee pharmacy operations, manage staff, ensure regulatory compliance, improve processes, and collaborate with healthcare teams to enhance patient care.

As a Per Diem Phlebotomist, you will collect blood and non-blood specimens from patients, process samples for testing, and maintain a clean and organized work environment, while interacting with patients and laboratory staff.

As a Gastroenterologist, you will diagnose and treat patients, develop care plans, collaborate with teams, and educate patients on health needs.

The Associate Patient Care Coordinator provides support by managing appointments, patient flow, insurance verification, and outreach calls in the radiology department.

Provide telephonic and virtual acute and chronic care to members 24/7, including nights, weekends, and holidays. Perform comprehensive assessments, document per CMS requirements in the EMR, coordinate care across providers and settings, manage medical and behavioral conditions, follow evidence-based guidelines, participate in quality initiatives, and maintain required training and licensure.

Prepare, log, sort, and triage clinical specimens; centrifuge, aliquot, and ship samples; maintain tracking documentation and inventory; coordinate with vendor labs; enter results; train staff and manage scheduling for special specimens and home draws.

Provide orthopedic patient care as a PA or NP including physical assessments, triage, minor procedures (sutures, injections), cast application, pre-op histories, OR first-assist duties, collaborate with physicians and PCPs, educate patients, and maintain continuity of care. Operate on a 4-day week with no weekends or on-call required.

The Practice Support Assistant II manages scheduling, ensures accurate data collection, delivers patient support, and assists with administrative tasks within a healthcare setting.

This role involves developing and closing innovative product and service opportunities in the healthcare market, focusing on value-based care and data interoperability. Responsibilities include building relationships, strategizing sales, managing contracts, and meeting sales targets.

Coordinate surgical bookings and hospital admissions, ensure necessary documents are completed, and provide excellent customer service to patients.