Performance Management Administrator

Agency

Dept of Transportation

Division

Human Resources

Job Classification Title

Agency HR Consultant III (NS)

Position Number

60015028

Grade

NC18

About Us

It’s the mission of the NC Department of Transportation to connect people, products and places safely and efficiently with customer focus, accountability, and environmental sensitivity to enhance the economy and vitality of North Carolina. We encourage you to consider joining NCDOT where our work not only serves the citizens of North Carolina but has an impact on our world through all modes of transportation.

Description of Work

Please note that all positions close at 12:00 AM on the posted closing date. You must apply by 11:59 PM prior to the posted closing date.
“INTERNAL POSTING-only temporary or permanent NC state government employees or layoff candidates with the State of North Carolina eligible for RIF priority reemployment consideration as described by GS 126May Apply”
This is an anticipated vacancy.
Under the direction of the Deputy HR Director, NC HR Services, the Performance Management Administrator will lead efforts in managing performance initiatives through an integrated system.
The Performance Management Administrator ensures compliance with the Managing Employee Work HR policy and oversees the agency’s performance management program in the Cornerstone LMS. This role provides consultation and support services to over 9,200 eligible users and offers leadership and guidance to approximately 104 liaisons. The role is responsible for understanding all technological aspects of the performance program, ensuring the implementation of program tasks and other policy requirements, and delivering training to managers, supervisors, and employees through various formats. Strong communication across all levels and business units, along with staying current on changes and updates, is essential.
Performance System Administration:
The position is responsible for ensuring performance tasks are initiated through an integrated system from cycle to cycle and improving the efficiency of the PM program. The position will collaborate with all levels of management to investigate and resolve issues related to the development of performance goals. The position actively participates in HR policy administration related to performance management and supports Employee Relations by providing consultation and review documentation. The position serves as the primary point of contact for support box inquiries from users on performance issues. The position is responsible for data analysis of performance management results and evaluation and monitoring of the completion of tasks. The position will participate in regular OSHR administrator work groups quarterly or as needed, and consult with the Performance Management Policy group to resolve policy issues. The position will lead and provide guidance to a group of PM Liaisons agency-wide to provide them with the tools necessary to promulgate performance directives at the business unit level. The position will manage the work of an HR Consultant I to provide support necessary in the role.
PCT Goal Calibration:
The position will lead efforts in developing and managing NCDOT Goal Calibration initiatives. The position will collaborate with all levels of management within NCDOT to develop and implement Goal Calibration initiatives. The position requires active participation on various OSHR and NCDOT work groups related to Goal Calibration and System Administration. The position will also assist in delivering training and developing technical resources used by NCDOT division-level staff for cycle¬ to-cycle calibration efforts and calibration training concepts, content, and delivery strategies.
Training:
The position will promote and implement training through managing events and sessions in the LMS system. The position will train managers and supervisors, PM Liaisons, and users agency-wide on performance policy updates and system functionality including system releases. The position is responsible for developing job aids and DOT-specific training materials to provide training on the performance system functionality and workflow.
Technological Management:
The position serves as the performance technology system administrator, responsible for agency-wide technological support. The position confirms PM task workflow configurations with OSHR. The position will be responsible for collaborating with business unit leaders to develop system-generated calibrated goals. The position is responsible for system group development for the purpose of managing shared and dynamic goals to users. The position is the key point of contact for updating and maintaining agency-wide goals in the system Goals Library. The position will run standard system generated performance reports and 2.0 custom reports for users and dashboard reports to track progress. The position is responsible for the Performance Management website in the Inside DOT intranet and maintaining all SharePoint files that store website content.
Applicants that obtain the following are encouraged to apply:
• Experience using the Cornerstone platform
• Training experience
• Experience in instructional design across various modalities
• Experience with website development
• Experience with the Integrated HR/Payroll system
• Experience with Cornerstone 2.0 report writing
• Demonstrated knowledge of performance management methods
• Project management experience

Knowledge Skills and Abilities/Management Preferences

Salary Grade and Salary Range:  NC18 $63,927 - $111,871

Management prefers applicants with the following:

• Considerable knowledge of the State of NC’s Performance Management and Learning Management policies and procedures
• Knowledge of the Cornerstone platform for training and/or performance management
• Skill in Excel, training and instructional design
•Demonstrated ability to review and analyze large volumes of data
• Demonstrated ability to develop clear, mass written communications that provide guidance

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Bachelor’s degree, typically in Human Resources or related field from an appropriately accredited institution and 4 years of experience required; or

High school or General Educational Development (GED) diploma and 6 years of progressive experience in Human Resources; or equivalent combination or education and experience.

It is important that your application includes all your relevant education and work experience and that you answer all questions associated with the application.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Phagan Joe Hudson

Email:

[email protected]