We are an outcomes-focused learning company with a steadfast focus on improving learning environments, one classroom at a time. Working with us means joining a remote team of diverse, committed, mission-driven employees who are inspired by our vision, dedicated to our customers, and ready to roll up their sleeves. Guardians put their heads together to solve problems, learn together from experiments that fail, and stand together by their work with full accountability. We balance our diligence with an inclusive culture that invites everyone to bring their whole self to work. Join us and learn why “I love the people here” is one of the most frequent comments we hear from Guardians.
The Role
As a People Operations Generalist at GoGuardian, you will be a key player in supporting our most valuable asset: our people. In this position, you will become the primary point of contact responsible for supporting our people at all levels, leading process improvements, and ensuring data integrity across our HRIS systems. You are a system-thinker and a trusted partner to both employees and management. The ideal candidate is a thoughtful collaborator, strong communicator, and practical, business-oriented problem solver.
What You'll Do
- Drive HRIS automation and data hygiene, leveraging ADP and Jira to build scalable workflows that reduce manual overhead for the People team (Continuous Improvement mindset).
- Serve as the primary point of contact for the full employee lifecycle—including onboarding, offboarding, leave support, annual filings, data audits and employee relations—ensuring compliance, accuracy, and support at every step.
- Lead low-risk investigations of employee grievances and provide remediation recommendations.
- Act as the bridge between employees, external vendors (immigration, benefits, compliance), and legal partners to ensure seamless service delivery.
- Create and manage all employee lifecycle documentation in partnership with Legal.
- Partner with management to manage company-wide goal setting, performance tracking, and recognition programs.
Who You Are
- 3-5 years of experience as a People/HR Generalist. You possess a deep, "systems-thinking" approach to HR, seeing the impact of individual processes on the broader organization.
- Expert user of ADP, Lattice, Jira, and Greenhouse; skilled at utilizing Google Workspace to craft analytical, insight-led reports.
- AI-Powered Efficiency: Enthusiastic early adopter of AI tools; you proactively integrate AI to streamline administrative workflows, draft communications, review data, and accelerate research to drive efficiency.
- Data-fluent: You don't just track metrics; you uncover trends and tell stories with data to improve the employee experience.
- Thorough understanding of federal/state employment laws and handbook policies, with a demonstrated ability to apply policy consistently and fairly.
- Growth mentality that is energized by a culture of feedback.
- Strong interpersonal skills with the ability to build positive professional relationships.
- Thoughtful collaborator who expertly balances employee advocacy with business-oriented problem solving.
- Passion for EdTech: You are energized by the opportunity to support a mission-driven organization that is actively transforming the K-12 learning and safety landscape.
What We Offer
- Competitive pay, complete health insurance, 401(k) matching, and an employee equity plan.
- Flexible time off, paid holidays, paid parental leave, and a paid year-end holiday break.
- A robust catalog of benefits that support your professional growth and personal wellbeing, including work from home funds, fertility & adoption reimbursement, and mor
Plus the intangible:
- A varied and challenging role in an innovative, global company.
- Supportive, driven colleagues who have your back and share your passion.
The typical base salary range for this position is $80,000 - $90,000 plus variable pay per year. The range displayed on this job posting reflects the minimum and maximum target for new hire base pay for this position and your pay will be determined by a variety of factors, including your primary work location, skills, qualifications and experience. Additional benefits information is listed on our careers page.
Please share this with your friends or co-workers who may be interested in working at GoGuardian! We have multiple openings and are always looking for talented people.
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