Parachute Health Logo

Parachute Health

Payor Implementations Manager

Posted 13 Days Ago
Remote
Hiring Remotely in U.S.
75K-120K
Mid level
Remote
Hiring Remotely in U.S.
75K-120K
Mid level
Lead the implementation of Payor Suite, manage onboarding and training, improve client operations, and contribute to new product launches in healthcare.
The summary above was generated by AI

Nearly half of patients needing medical equipment at discharge don’t get it in time. The ordering process is too convoluted and is still primarily handled by fax. These inefficiencies lead to higher cost of care and poorer patient outcomes. In the most extreme cases, this equipment means life or death. At Parachute Health, it is our mission to make sure that every patient gets what they need, when they need it. We achieve this by driving efficiency through digital connectivity into every aspect of the ordering process, making it delightfully simple.
We’re leading the charge with a platform that is 10 times faster than the status quo. We connect with major hospitals, payors, and suppliers of life-saving products. Our vision of a “delightfully simple” digital ordering experience for clinicians pushes us forward to transforming the world of post-acute care.

We’ve built a strong network of clinicians, suppliers, health plans, and patients that we serve every day—but we’re ready to amplify our story in a bigger, more systematic way. That’s where you come in. 

What You’ll Do

  • Payor Onboarding & Implementation - Lead implementations of Parachute’s Payor Suite, connecting health plans with suppliers and health systems to ensure timely servicing and peace of mind for health plan members. Serve as the primary point of contact for health plan stakeholders during the onboarding process. Employ project management skills to ensure all partners follow best practices, deliver on time, and make full use of the tools available.
  • Activations - Dig deep on process and recommend workflow solutions to streamline client operations and improve the user experience. Retain clients by using feedback and data to identify at-risk behaviors and proactively engage with clients to provide solutions. 
  • End User Training - Roll-up your sleeves to lead demos & trainings tailored for each partner and ensure users have appropriate support 
  • Integrations - Become an expert in Parachute Platform interoperability, connecting directing with health plans, benefit managers, suppliers and clinicians to create a closed loop system so nothing falls through the cracks. Serve as a trusted guide to partners by clarifying how Parachute fits within broader digital health and EMR landscapes, helping them navigate the intersection of policy, technology, and operations.
  • Data Reporting - Develop and share insights externally to partners and collaborate on opportunities/challenges cross-functionally
  • Process Improvement - Identify and execute on process improvements to make our onboarding and transformation process more effective, involving close collaboration with Customer Success, Account Management, Product Marketing, and other teams
  • New Product Launches - Directly influence the development of a new product in the healthcare ecosystem by providing actionable feedback to our product teams, be a key contributor in shaping the future of Parachute’s Payor Suite

About You

  • Process oriented; develop roadmaps to operationalize account strategy
  • Naturally inquisitive with a strong desire to learn. Comfortable navigating uncertain or undefined territory with resilience and resourcefulness.
  • Problem solver; adaptable with a relentless solutions mindset
  • Demonstrated leader and self-starter within a cross-functional team
  • Strong communicator who can extract and synthesize info from experts
  • Customer centric with expertise in account or client management
  • Fast-learner who can come up to speed on detailed topics quickly

Requirements

  • Passionate about improving patient outcomes in the healthcare space
  • Minimum 2 years in consulting or project-based work in healthcare
  • Customer-facing experience within healthcare, focusing on institutional players (hospitals, health systems, payors) preferred
  • Prior software or SaaS experience highly preferred
  • Willingness to travel at least once a quarter, dependent on customer and company needs

Benefits

  • Medical, Dental, and Vision Coverage
  • 401(k) Retirement Plan
  • Remote-First Company with the option to work at our office located in New York City
  • Equity Incentive Plan
  • Annual Company-Wide Bonus (up to 15%)
  • Flexible Vacation Policy
  • Summer Fridays - 5 Fridays Off During Summer (Separate From PTO)
  • Monthly Internet Stipend
  • Annual Home Office Stipend
  • Co-Working Space Reimbursement
  • Annual stipend for education and development

Base Salary

75-120k

California job applicants may access the Notice of Collection of Personal Information and Privacy Policy with information and rights required by the California Privacy Rights Act (CPRA) the link here.

We are proud to be an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.


Top Skills

Emr
Healthcare Software
Project Management Tools
SaaS

Similar Jobs

3 Hours Ago
Remote or Hybrid
United States
108K-131K Annually
Mid level
108K-131K Annually
Mid level
Healthtech • Insurance
The SDET II is responsible for developing and executing automated test scripts, collaborating with developers, and ensuring quality software through testing and documentation.
Top Skills: Azure DevopsBambooCi/CdGithub ActionsJenkinsPerlPlaywrightRestSeleniumSoap
3 Hours Ago
Remote or Hybrid
United States
22-24
Junior
22-24
Junior
Healthtech • Insurance
As a Customer Care Advocate, respond to inquiries regarding eligibility, benefits, and claims while providing top-notch customer service and addressing issues efficiently.
Top Skills: ExcelMicrosoft Office WordOutlook
3 Hours Ago
Remote or Hybrid
Santa Clara, CA, USA
159K-270K Annually
Senior level
159K-270K Annually
Senior level
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Develop high-performance components for AI inferencing platform, collaborate on integrating AI into workflows, and ensure reliability and performance of models.
Top Skills: AIGoMachine LearningPrompt EngineeringPython

What you need to know about the Boston Tech Scene

Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.

Key Facts About Boston Tech

  • Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
  • Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
  • Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
  • Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account