Support payer operations and transformation client engagements by conducting research, data analytics, process improvement, and change management. Assist in developing and implementing operational strategies, quality standards, stakeholder alignment, and performance metric analysis while learning consulting skills and supporting senior staff.
The Opportunity
As a Payer Operations & Transformation Consultant, Experienced Associate, you will engage with clients in the health industries sector, focusing on operations consulting to drive transformation and efficiency. Within our Business & Supply Chain Operations practice, you will leverage your skills to deliver impactful solutions that address complex challenges in payer operations. This role offers the chance to work directly with clients, helping them navigate the evolving landscape of health services and optimize their operational strategies.
As an Associate, you will focus on learning and contributing to client engagements while developing your skills and knowledge to deliver quality work. You will be exposed to clients to learn how to build meaningful connections, manage and inspire others, and grow your personal brand by deepening your technical knowledge of firm services and technology resources. You will be expected to anticipate the needs of your teams and clients, embrace ambiguity, ask questions, and use these challenges as opportunities for growth.
In this role, you will support senior staff, engage in research, and participate in project tasks, all while developing a deeper understanding of the business context and how it is changing. This is an opportunity to build your career in a dynamic and supportive environment.
Responsibilities
- Supporting client engagements by contributing to operations consulting projects
- Assisting in the development and implementation of business transformation strategies
- Engaging in market research to inform operational improvements and strategies
- Applying business data analytics to enhance operational performance and decision-making
- Participating in process improvement initiatives to optimize operations and achieve efficiency
- Collaborating with stakeholders to align operational strategies with business objectives
- Utilizing operations management techniques to support client needs and project goals
- Implementing quality standards to maintain operational excellence and client satisfaction
- Conducting analysis of business performance metrics to identify areas for improvement
- Facilitating change management processes to support successful transformation initiatives
What You Must Have
- At least a Bachelor's degree
- At least 2 years of experience
What Sets You Apart
- Preference for at least one of the following fields of study: Accounting, Actuarial Science, Analytics/Data Science, Business Administration/Management, Computer Science/Information Systems, Economics, Engineering, Finance, Government/Public Policy, Health Administration/Public Health, Mathematics/Statistics, Operations/Supply Chain, Organizational Management/Behavior, Risk Management/Insurance
- Demonstrating skills in business data analytics and transformation
- Engaging in process improvement and optimization initiatives
- Utilizing operational excellence and strategy in health services
- Participating in stakeholder engagement and change management
- Excelling in teamwork and communication within consulting environments
The salary range for this position is: $63,000 - $140,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance
As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
Learn more about how we work: https://pwc.to/how-we-work
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines
#LI-Hybrid
#BI-Hybrid
As a Payer Operations & Transformation Consultant, Experienced Associate, you will engage with clients in the health industries sector, focusing on operations consulting to drive transformation and efficiency. Within our Business & Supply Chain Operations practice, you will leverage your skills to deliver impactful solutions that address complex challenges in payer operations. This role offers the chance to work directly with clients, helping them navigate the evolving landscape of health services and optimize their operational strategies.
As an Associate, you will focus on learning and contributing to client engagements while developing your skills and knowledge to deliver quality work. You will be exposed to clients to learn how to build meaningful connections, manage and inspire others, and grow your personal brand by deepening your technical knowledge of firm services and technology resources. You will be expected to anticipate the needs of your teams and clients, embrace ambiguity, ask questions, and use these challenges as opportunities for growth.
In this role, you will support senior staff, engage in research, and participate in project tasks, all while developing a deeper understanding of the business context and how it is changing. This is an opportunity to build your career in a dynamic and supportive environment.
Responsibilities
- Supporting client engagements by contributing to operations consulting projects
- Assisting in the development and implementation of business transformation strategies
- Engaging in market research to inform operational improvements and strategies
- Applying business data analytics to enhance operational performance and decision-making
- Participating in process improvement initiatives to optimize operations and achieve efficiency
- Collaborating with stakeholders to align operational strategies with business objectives
- Utilizing operations management techniques to support client needs and project goals
- Implementing quality standards to maintain operational excellence and client satisfaction
- Conducting analysis of business performance metrics to identify areas for improvement
- Facilitating change management processes to support successful transformation initiatives
What You Must Have
- At least a Bachelor's degree
- At least 2 years of experience
What Sets You Apart
- Preference for at least one of the following fields of study: Accounting, Actuarial Science, Analytics/Data Science, Business Administration/Management, Computer Science/Information Systems, Economics, Engineering, Finance, Government/Public Policy, Health Administration/Public Health, Mathematics/Statistics, Operations/Supply Chain, Organizational Management/Behavior, Risk Management/Insurance
- Demonstrating skills in business data analytics and transformation
- Engaging in process improvement and optimization initiatives
- Utilizing operational excellence and strategy in health services
- Participating in stakeholder engagement and change management
- Excelling in teamwork and communication within consulting environments
The salary range for this position is: $63,000 - $140,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance
As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
Learn more about how we work: https://pwc.to/how-we-work
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines
#LI-Hybrid
#BI-Hybrid
PwC Boston, Massachusetts, USA Office
101 Seaport Boulevard, Boston, MA, United States, 02210
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