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Cox Enterprises

Parts & Service Sales Representative

Posted An Hour Ago
Be an Early Applicant
Hybrid
Jenison, MI
61K-92K Annually
Senior level
Hybrid
Jenison, MI
61K-92K Annually
Senior level
Generate and close parts and service sales within an assigned area, achieve sales goals, develop customer relationships, recommend repair solutions, prepare quotes with operations teams, maintain CRM records, identify opportunities, and communicate regularly with customers and trailer sales representatives.
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*** If you have any questions or to connect with a recruiter while your application is being reviewed, please Text DFS3 to 317-597-8130 ***
**** EOE, including disability/vets ****
Cox Fleet keeps your fleet moving!
Headquartered in Indianapolis, Cox Fleet has grown to become one of the largest fleet maintenance companies in the country.
Cox Fleet is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. Cox Fleet also services customers utilizing its 50+ nationwide service centers; each offering accident repair, painting, refurbishment, and heavy mechanical repair. We are supported by a 24/7 in-house call-center and provide scheduled maintenance services and unscheduled services to fleets anywhere, anytime.
Cox Fleet is currently hiring a Parts & Sales Representative. As a Parts & Sales Representative, you will be responsible for taking on all sales responsibilities from generating leads to closing sales. Meet or exceed sales goals for your Area of Responsibility (AOR), and exceeding customer expectations.
Duties & Responsibilities:
  • Portray a welcoming and positive image
  • Deliver excellent customer service that ensures ongoing sales and high levels of customer satisfaction
  • Work with customers to determine their needs and then recommend the right product and / or repair to solve the customer's problem
  • Develop and cultivate strong buying relationships with customers
  • Utilize available training resources to stay up to date on product features
  • Work closely with Parts and Service Operations Supervisors when putting quotes together for customers
  • Maintain regular cadence of communication with Trailer Sales Representative who covers the same AOR
  • Maintain and update CRM system with customer visit schedule, and opportunity status
  • Utilize Sales Comparison Report to identify sales opportunities
  • Meet or exceed established Parts & Service Sales Goals
  • Other duties when requested by Parts & Service Sales Director

Requirements
  • High School Diploma/GED and 5 years' experience in a related field. The right candidate could also have a different combination, such as a bachelor's degree in a related discipline and 3 years' experience in a related field; a master's degree and 1 year of experience; or a Ph.D. and up to 1 year of experience.
  • Strong verbal and written communication skills
  • Bachelor's Degree in Marketing or Sales preferred
  • Previous experience in the following areas: sales, negotiations, marketing, and problem resolution.
  • Proven track record in achieving sales quotas
  • Ability to manage multiple priorities to successful completion with minimal supervision.
  • Experience with Microsoft Applications and Karmak Fusion software a plus

USD 61,100.00 - 91,700.00 per year
Compensation:
Compensation includes a base salary in the range of $61,100.00 - $91,700.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Benefits:
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
EOE, including disability/vets

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