The Partner Software Sales Manager oversees sales operations for software partnerships, manages inside sales teams, develops go-to-market strategies, and drives revenue growth while ensuring customer satisfaction and collaboration across departments.
Description
At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW. Job Summary The Partner Software Sales Manager is responsible for the daily operations and execution of the assigned software partners specific to their line of business. This individual manages a team of inside licensing specialists or partner specialists and are responsible for supporting the sale of complex software related solutions. The incumbent must plan go-to-market strategies for various sales segments at CDW, support the sales teams, and work with our strategic partners in their assigned geography. They must perform as a driver of inter-departmental collaboration and a resource in developing coworker capabilities. Strong leadership, a passion for software solutions, and the desire to build and grow the business are keys to success
What you will do:
* Manage pipeline and forecasts across the partners.
* Communicate pipeline to key partner teams.
* Meet or exceed revenue and profit targets.
* Foster collaboration with other Practices.
* Mentor, coach and develop coworkers on the team.
* Serve as a resource for any issues escalated by software and sales.
* Drive quality and consistency in sales methodology and deliverables across the coworkers on the team and the Practice as a whole.
* Assess the skill level of each coworker under their direction and create development plans to bridge any gaps.
* Provide exceptional pre and post-sales support for assigned regions, through incumbent's team. Develop and track business plans for team. Participate in quarterly business reviews.
* Ensure business plans are complete and accurate.
* Communicate to management any risks to business or target achievement on a monthly basis.
* Work with PPM to plan and execute marketing events/campaigns.
* Drive a profitable mix of business, focusing on the preferred solution mix, as identified by the Senior Management team.
* Build and maintain strong relationships with key partner representatives to ensure CDW is top of mind. Expand these relationships to CDW account managers, regional managers, architects and engineers.
* Collaborate with partner's distribution partners to leverage programs and improve processes.
* Design and modify (as needed) compensation target goals for their team.
* Grow partner solutions across CDW's customer segments.
* Research special projects per segment to grow incremental partner solution efforts.
* Communicate with segment sales leadership to enhance focus on partner practice.
* Increase knowledge of our customers through improved collaboration within our sales force.
* Give quarterly updates to executive management.
* Ensure Business Plans and marketing objectives are achieved.
* Prepare and give performance reviews.
* Assist in Strategic planning for partners at CDW.
* Develop networking solutions that differentiate CDW in the marketplace. Work closely with the Solution Development group to standardize the execution and rollout of these solutions across the Sales segments.
* Ensure our solutions drive/influence all potential profit sources including product resale, professional services and managed services.
* Ensure we build solutions that leverage our cross practice expertise and drive client value and CDW differentiation.
* Deliver results quarter by quarter.
* Manage cost and maximize ROI.
* Maintain a high level of customer satisfaction.
* Maintain CDW's reputation for sales, technical and consulting excellence.
* Ability to travel 50% of the time
What we expect of you:
* Non-CDW: Associates Degree 5 years of sales management experience with inside sales direct reports Successful selling track record
* OR CDW 2 years of CDW management experience with direct reports including executing on goals and knowledge of CDW sales, products and processes.
* Ability to lead teams and gain consensus
* Ability to think strategically and also deliver supporting practical execution plans
* Ability to identify and creatively resolve complex business and people issues
* Consistency in using well rounded business judgment
* Ability to hire, motivate, coach and retain a diverse sales team
* Strong consultative, solution based selling experience
* Effective negotiation and closing skills
* Strong conflict resolution and problem solving skills
* Must have strong interpersonal skills
* Strong written, verbal, presentation communication skills and the ability to communicate effectively with coworkers, management, executives, other CDW departments, customers and vendor partners
* Excellent time management skills in order to manage multiple projects and initiatives simultaneously
* Exceptional attention to detail and follow up skills with a penchant for accuracy
* Ability to share in-depth knowledge of CDW capabilities with customers
* Strong internal and external customer acumen, working with each customer at the highest levels of ethics and integrity
* Adaptable, ability to lead through change
* Ability and willingness to travel up to 50% or as needed to other CDW locations, meeting and client sites
* Ability to understand, remember, and apply oral and/or written instructions or other information.
* Ability to organize thoughts and ideas into understandable terminology.
* Ability to multi-task, organize and prioritize. Ability to apply common sense in performing job.
* Ability to understand and follow basic instructions and guidelines. Ability to travel as needed. Preferred qualifications
* Bachelor's Degree Pay range: $ 83,000 - $ 127,000 depending on experience and skill set Annual bonus target of $72,000 subject to terms and conditions of plan Benefits overview: https://cdw.benefit-info.com/ Salary ranges may be subject to geographic differential
* We make technology work so people can do great things.
* CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW. Job Summary The Partner Software Sales Manager is responsible for the daily operations and execution of the assigned software partners specific to their line of business. This individual manages a team of inside licensing specialists or partner specialists and are responsible for supporting the sale of complex software related solutions. The incumbent must plan go-to-market strategies for various sales segments at CDW, support the sales teams, and work with our strategic partners in their assigned geography. They must perform as a driver of inter-departmental collaboration and a resource in developing coworker capabilities. Strong leadership, a passion for software solutions, and the desire to build and grow the business are keys to success
What you will do:
* Manage pipeline and forecasts across the partners.
* Communicate pipeline to key partner teams.
* Meet or exceed revenue and profit targets.
* Foster collaboration with other Practices.
* Mentor, coach and develop coworkers on the team.
* Serve as a resource for any issues escalated by software and sales.
* Drive quality and consistency in sales methodology and deliverables across the coworkers on the team and the Practice as a whole.
* Assess the skill level of each coworker under their direction and create development plans to bridge any gaps.
* Provide exceptional pre and post-sales support for assigned regions, through incumbent's team. Develop and track business plans for team. Participate in quarterly business reviews.
* Ensure business plans are complete and accurate.
* Communicate to management any risks to business or target achievement on a monthly basis.
* Work with PPM to plan and execute marketing events/campaigns.
* Drive a profitable mix of business, focusing on the preferred solution mix, as identified by the Senior Management team.
* Build and maintain strong relationships with key partner representatives to ensure CDW is top of mind. Expand these relationships to CDW account managers, regional managers, architects and engineers.
* Collaborate with partner's distribution partners to leverage programs and improve processes.
* Design and modify (as needed) compensation target goals for their team.
* Grow partner solutions across CDW's customer segments.
* Research special projects per segment to grow incremental partner solution efforts.
* Communicate with segment sales leadership to enhance focus on partner practice.
* Increase knowledge of our customers through improved collaboration within our sales force.
* Give quarterly updates to executive management.
* Ensure Business Plans and marketing objectives are achieved.
* Prepare and give performance reviews.
* Assist in Strategic planning for partners at CDW.
* Develop networking solutions that differentiate CDW in the marketplace. Work closely with the Solution Development group to standardize the execution and rollout of these solutions across the Sales segments.
* Ensure our solutions drive/influence all potential profit sources including product resale, professional services and managed services.
* Ensure we build solutions that leverage our cross practice expertise and drive client value and CDW differentiation.
* Deliver results quarter by quarter.
* Manage cost and maximize ROI.
* Maintain a high level of customer satisfaction.
* Maintain CDW's reputation for sales, technical and consulting excellence.
* Ability to travel 50% of the time
What we expect of you:
* Non-CDW: Associates Degree 5 years of sales management experience with inside sales direct reports Successful selling track record
* OR CDW 2 years of CDW management experience with direct reports including executing on goals and knowledge of CDW sales, products and processes.
* Ability to lead teams and gain consensus
* Ability to think strategically and also deliver supporting practical execution plans
* Ability to identify and creatively resolve complex business and people issues
* Consistency in using well rounded business judgment
* Ability to hire, motivate, coach and retain a diverse sales team
* Strong consultative, solution based selling experience
* Effective negotiation and closing skills
* Strong conflict resolution and problem solving skills
* Must have strong interpersonal skills
* Strong written, verbal, presentation communication skills and the ability to communicate effectively with coworkers, management, executives, other CDW departments, customers and vendor partners
* Excellent time management skills in order to manage multiple projects and initiatives simultaneously
* Exceptional attention to detail and follow up skills with a penchant for accuracy
* Ability to share in-depth knowledge of CDW capabilities with customers
* Strong internal and external customer acumen, working with each customer at the highest levels of ethics and integrity
* Adaptable, ability to lead through change
* Ability and willingness to travel up to 50% or as needed to other CDW locations, meeting and client sites
* Ability to understand, remember, and apply oral and/or written instructions or other information.
* Ability to organize thoughts and ideas into understandable terminology.
* Ability to multi-task, organize and prioritize. Ability to apply common sense in performing job.
* Ability to understand and follow basic instructions and guidelines. Ability to travel as needed. Preferred qualifications
* Bachelor's Degree Pay range: $ 83,000 - $ 127,000 depending on experience and skill set Annual bonus target of $72,000 subject to terms and conditions of plan Benefits overview: https://cdw.benefit-info.com/ Salary ranges may be subject to geographic differential
* We make technology work so people can do great things.
* CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
Top Skills
Crm Software
Sales Management Software
Software Solutions
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