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AdTech • Cloud • Digital Media • Information Technology • News + Entertainment • App development
Build and maintain automation and reliability for live video distribution across on-prem and cloud. Deploy and manage systems, develop monitoring and automated recovery, troubleshoot complex incidents, coordinate with vendors, document SOPs, support live broadcast components, and participate in L2 on-call rotation.
Top Skills:
AacAc3AnsibleAtscAvcAWSBashChefCloudFormationCmafDockerEksGitHevcHlsJavaScriptJSONKubernetesLinuxMicrosoft Graph ApiMpeg Transport StreamsPythonRistScte104Scte224Scte35SrtSsaiSt2022-7St2110StatmuxTerraformUnixXMLYmlZixi
AdTech • Cloud • Digital Media • Information Technology • News + Entertainment • App development
Architect, design, build, and deploy SAP Analytics Cloud and SAP HANA-based planning and analytics solutions. Lead requirements gathering, develop data models and pipelines, oversee testing and go-live, coach users, collaborate with Cloud/BTP/HANA admins and Data teams, support master data consistency, and participate in production support and stabilization efforts.
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AbapAbap Cds ViewsAoeAWSAzureGCPHana Native ModelingHana Smart Data IntegrationMdgMicrostrategyPower BIQlikviewSap Analytics Cloud (Sac)Sap BoSap BpcSap BtpSap Bw4/HanaSap Cloud AnalyticsSap DatasphereSap EccSap HanaSap S/4HanaSap SltTableau
AdTech • Cloud • Digital Media • Information Technology • News + Entertainment • App development
Design, deploy, and maintain scalable, resilient infrastructure and automation for live video distribution. Build IaC, CI/CD pipelines, containerized services, monitoring dashboards, and collaborate with operations and vendors. Participate in incident troubleshooting and on-call rotation to ensure 24/7 live content delivery.
Top Skills:
Ai AgentsAirlockAnsibleAWSAzureBashChefCi/CdCloudFormationCrowdstrikeDockerElkGCPGitGrafanaIp NetworkingJavaScriptJSONKubernetesLinuxPythonQualysSplunkTerraformUnixXMLYml
This is a remote position.
Our client is looking for a driven and articulate Outbound Setup Call Specialist to join their growing team. They operate in the health technology sector, providing award-winning medical alert devices, remote care support services, and a 24/7 call center — earning widespread recognition for their customer-centric approach and innovative solutions for home-based care. In this role, you will be the first point of contact with prospective customers, playing a key part in expanding their reach and helping people access the care tools they need.
Responsibilities
- Conduct outbound calls to prospective customers to introduce, explain, and schedule setup appointments for the company's products and services.
- Engage professionally and persuasively with potential clients, clearly communicating the value and benefits of the offerings.
- Follow up with leads systematically to ensure a smooth handoff and high conversion rate.
- Maintain accurate records of calls, contacts, and outcomes in the designated CRM or tracking tool.
- Meet or exceed daily and weekly outbound call targets and setup appointment goals.
- Represent the company's brand in a professional, courteous, and positive manner at all times.
- Collaborate with internal teams to ensure a seamless customer onboarding experience.
Requirements
- Full professional proficiency in English — spoken and written — is an absolute requirement.
- Demonstrated experience in outbound calling, telemarketing, customer service, or a related field.
- Strong verbal communication skills with the ability to build rapport quickly over the phone.
- Self-motivated, goal-oriented, and capable of working independently in a remote setting.
- Reliable internet connection and a quiet, professional workspace suitable for making calls.
- Comfortable working with call tracking tools, CRM platforms, or similar software.
- High level of professionalism, punctuality, and accountability.
Qualifications
- High school diploma or equivalent required
- Familiarity with the healthcare or health technology industry is an advantage but not mandatory.
- Proven track record of achieving performance targets in a phone-based role.
- Excellent listening skills and the ability to tailor conversations to different customer profiles.
Benefits
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
