Renewals Manager
The world loves Postgres. If you work with developers or data scientists or anyone wrangling data, you’ll probably see a sticker with the tusks and trunk of the Postgres elephant on the lid of a nearby laptop. EDB has a lot to do with that.
We’ve been major contributors to Postgres since the beginning, and we are proud to call thousands of boundary pushing customers our partners. Proud though we are, we are not resting on our laurels. There’s plenty of work to do. The good news is that everything we do will impact Postgres, which is to say that it will impact the world. No pressure.
Software Subscription Renewal Specialist:
We’re expanding our team of driven, focused; organized people who want to make a meaningful impact on the success of world-class database management organizations. At EnterpriseDB, we believe our customer’s success is directly tied to the value they derive from our product and the positive impact EnterpriseDB makes on reducing friction in their end user’s experience. While customers realize value at different stages in their journey with us, the renewal serves as an incredibly important milestone to work towards, celebrate, and reflect on the past while also planning for the future.
We are seeking:
A Software Subscription Renewal Specialist who is detail oriented and possesses strong multi-tasking skills that can help drive customer retention. 2-5 years sales experience is preferred.
Proven success with customers and multiple internal stakeholders (e.g., Account Executives, Sales Managers, and Finance team) to ensure that value is realized for the customer, and commercial objectives are aligned with the growth of our business.
The job responsibilities include, but are not limited to:
Responsible for all assigned software subscription renewals, which will include partnering with customers and internal team players to ensure timely and accurate execution.
Ownership of contract processes along with customer communications including; co-terming, upselling and related subscription renewals.
Partnering with internal team players on all upsell opportunities.
Enlist the efforts of account executives, sales managers, legal and finance when necessary to accommodate the contract renewal process and ensure customer satisfaction.
Establish and maintain effective, cooperative working relationships with customers.
Communicate and effectively partner with Finance and Sales Management regarding forecasting, pricing, and completing transactions.
Qualifications:
10 years of sales experience (software and/or subscriptions a plus)
Presentation/Communication abilities at executive levels
Contract negotiations
Performance oriented (has consistently met/exceeded a renewal and/or sales quota)
Expert organizational skills - ability to track and fulfill renewals
Prioritization - Proven ability to allocate time to highest impact areas
#LI-Remote
We know it takes a unique mix of people and skills to help us in our mission to supercharge Postgres, and we understand that not everyone will check every box. We’d love to hear from you and we want you to apply!
EDB is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. EDB was built on a commitment to trust and respect each other and to embrace an array of people and ideas. These values remain at the center of our culture and are key to our company’s integrity.