Chewy is seeking a Director, Pharmacy Operations in Seattle, WA or Boston, MA. In this role, you will report directly to the VP of Pet Health, and will own all operational systems within our pharmacy ecosystem and drive automation and cost optimization within Pet Health.  Our mission is to be the most trusted and convenient destination for pet parents and pet partners everywhere, and your role will have huge impact and visibility as we grow into the pet health/pet partner space.  

What You’ll Do: 

• Develop the vision, strategy, and roadmaps to optimize our pharmacy partnerships.
• Partner with Recruiting to drive key hiring, which includes the ability to identify and close top talent
• Help to cultivate and maintain a positive, inclusive and upbeat culture that brings out the best in people
• Own the pharmacy experience from end to end with a customer-first mentality 
• Build and lead teams of product managers and engineers; work cross functionally with designers, analysts, and marketers while playing a key role in organizing and communicating their work across the organization
• Communicate product strategy and status to key stakeholders across Chewy
• Play a strategic role in driving automation and cost optimization across Pet Health

What You’ll Need: 

• 10+ years of overall experience; 8+ years of experience in leading technical teams
• Significant track record building and leading high-performing product and engineering teams; experience leading leaders
• Working in a culture of experimentation, learning, and innovation in order to solve user needs within the domain
• Experience owning optimization from end to end
• A track record of developing processes that contribute to significant cost optimization in P&L
• Demonstrated ability to hire, mentor, and retain top talent
• Inspirational leadership and entrepreneurial spirit
• Excellent communication and organization skills
• Capability to identify and mitigate development and implementation risks

Bonus if you: 

• Have experience in the health/pet health space 
• You want to fail fast and innovate

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Chewy, please contact [email protected]. To access Chewy’s Privacy Policy, which contains information regarding information collected from job applicants and how we use it, please click here: https://www.chewy.com/app/content/privacy).