Director IT Product and Relationship Management

| Greater Boston Area
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Director, IT Product & Relationship Management

Company Description

Rapid7 (Nasdaq: RPD) is advancing security with visibility, analytics, and automation delivered through our Insight cloud. Our solutions simplify the complex, allowing security teams to work more effectively with IT and development to reduce vulnerabilities, monitor for malicious behavior, investigate and shut down attacks, and automate routine tasks. Over 9,300 customers rely on Rapid7 technology, services, and research to improve security outcomes and securely advance their organization. For more information, visit our website, check out our blog, or follow us on LinkedIn.

The Opportunity

Our IT Product Management team is looking for a dynamic team player with the strategic foresight and focus to lead the team into its next phase of growth. This is a highly cross-functional role, partnering with our key business functions to support their priorities with IT solutions and services. As the Director of IT Product & Relationship Management, you will be a driving force within the IT leadership team in defining and executing IT strategy. You will be leading the team by sharing your vision, developing a great team of product leaders, and supporting a culture of innovation, determination, and respect. In this role, you will report directly to the VP, Enterprise Applications, and have coaching and mentoring responsibilities for a team of Product Managers and Business Analysts. This is a pivotal role for a relationship-focused thought leader who wants an opportunity to participate in Rapid7’s journey to a $1b+ company.

The Role

The key accountabilities include:

  • Overall comprehensive communication with business partners and stakeholders

  • Governance and prioritization processes for product areas

  • High level IT vision across functional areas 

  • Coordination and communication across teams, departments, and the company

  • Process ownership for communications, work intake, IT governance using agile and lean methodologies

  • Support resolution of scope and other issues impacting the delivery of project and programs

  • Advocate maintaining standards, best practices, and quality of service

  • Partner with and develop strong stakeholder relationships with business leaders; this includes working closely with business units and business owners on a global basis

  • Drive the evaluation and prioritization of initiatives on the product roadmaps and ensure alignment to business strategic objectives and the long-range plan

  • Maintain a positive, results-oriented work environment, building partnerships and modeling teamwork, and communicating to the team in an open, balanced and objective manner

Qualifications and Traits
  • Proven experience in developing strong internal product managers, product owners, and analysts

  • Proven experience in delivering value using agile and lean methodologies

  • Exposure to Salesforce and/or Netsuite highly preferred

  • Detail-oriented yet attuned to the corporate “big picture;” ability to drive strategy as well as dive deep where necessary

  • Aptitude to comprehend, adapt and succeed in diverse business areas

  • Excellent interpersonal, verbal and written communication skills

  • Ability to communicate and facilitate meetings with executive management

  • Demonstrated in organizing, planning and presenting solutions for large complex efforts

  • Client-focused approach to work with a sense of ownership and responsibility for overall quality of services

  • A continuous learner who stays on top of the latest technology, product management, and industry trends 

  • Ability to manage multiple and varied tasks with enthusiasm and prioritize workload appropriately aligned to business needs

  • Bachelor’s Degree or equivalent experience; advanced degree in a relevant technical area (Information Systems/Technology Computer Science, Computer Engineering) is a plus


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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • ExpressFrameworks
    • FlaskFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • TensorFlowFrameworks
    • CassandraDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM

Location

Rapid7 is conveniently located between the North End and West End of Boston, with plenty of restaurants, bars and public transport close by.

An Insider's view of Rapid7

What does your typical day look like?

For the majority of the day it’s a mix of weekly check-ins with various teams, project updates, and the occasional brainstorm.

When I’m not in meetings I’ve got headphones in while planning, writing, or designing — at my desk or perched somewhere around the office.

Grace

Senior Brand Storyteller

What are some things you learned at the company?

When we talk about being a moose and impact together, what we are saying is that we support each other on our journey forward. We actively look for ways to collaborate, strengthen our ideas and learn from each other, no matter what department you may be in at Rapid7.

David

Global Director of Sales Engineering

What are Rapid7 Perks + Benefits

Culture
Volunteer in local community
Once a year, Rapid7 offices across the globe close for the day so employees can volunteer.
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Rapid7 is led by a diverse management team that represent the security community we serve. We believe that we all have a responsibility to continuously improve our DE&I efforts.
Unconscious bias training
We believe in continuous learning, our in-house trainers conduct consistent diversity trainings. We advocate for diverse thinking and strive to cultivate a workforce that mirrors the best minds.
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
We have so many amazing and organically created employee resource groups! These internal Rapid7 communities allow for an authentic experience where diverse employees and allies can come together.
Hiring Practices that Promote Diversity
We've taken the Parity Pledge, we reinforce strategic recruitment, we are committed to diversity partnerships, and we understand the importance in training around unconscious bias.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Our remote work program includes full-time remote for specific positions, Work remotely on occasion as needed.
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Our employees receive unlimited hours per year of paid volunteer time.
Paid Holidays
Paid Sick Days
Employees receive unlimited hours per year of paid sick leave.
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Rapid7 has a fully stocked kitchen including unlimited snacks, coffee, tea and all of the flavored sparkling water you can handle.
Some Meals Provided
Employees get free lunch during quarterly in-office Town Halls and some team meetings.
Happy Hours
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
Variable.
Time allotted for learning
Online course subscriptions available
Paid industry certifications
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