Director of Fleet Operations at Soofa

| Cambridge
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Soofa is the neighborhood news feed that connects a community with screens everyone can see and anyone can use.

We are seeking a Director of Operations to elevate Soofa to operational excellence, focused on processes and cost efficiency at scale. 

Soofa is for people with a shared stake in a special place. Join the movement!



The operations team is responsible for the manufacture, installation, and upkeep of the Soofa Sign fleet and the management of Soofa’s ad-delivery platform. 

    • Field: Define, implement, and run processes for reliable and cost-effective field operations.
    • Supply Chain: Manage and improve supply chain communication; establish and improve work instructions and QA and QC guidelines.
    • Margins: Analyze and negotiate potential for cost savings related to the manufacturing and the operation of the Soofa Sign.
    • DevOps: Work closely with Engineering on the execution of ops-related tools to effectively monitor and operate our hardware and ad-delivery system.
    • Project and Processes Management: Manage team members, contractors and suppliers to ensure reliable and on-time execution in the areas listed above; prepare monthly performance reports.



  • 5-7 years’ technical operations and/or logistics experience
  • 2+ years’ experience managing suppliers, contractors and contract manufacturers
  • 1+ years’ experience managing a team


Bonus Points For

  • Electrical engineering/engineering background
  • Basic coding skills
  • Experience with hardware and/or IoT
  • Startup experience


Candidate Characteristics

  • Love of best-practice structure; you know when to create new operational rules 
  • Operations and logistics expert with an internal drive to optimize processes; love of technology to drive efficiency
  • Metrics-driven and comfortable analyzing data to develop insights and action plans
  • Known for your ability to present and communicate effectively
  • Positive, can-do attitude


Perks of Working with Soofa

  • Generous healthcare, dental, and parental leave packages
  • Short- and long-term disability and life insurance
  • Unlimited PTO
  • Dog-friendly office
  • Team lunches every Friday
  • Team activities like ski trips, camping, Whiskey Wednesdays, etc. 
  • Company culture focused on talent development and caring personally
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Located in trendy East Cambridge, Soofa is steps away from both Kendall Square and the Green Line.
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