Director of Business Consulting, B2C
Enterprise marketplaces are growing at more than twice the rate of overall eCommerce. Mirakl’s mission is simple. We help our 300+ clients seize this opportunity by providing the industry’s first and most advanced enterprise marketplace SaaS platform, unparalleled expertise, and a rich ecosystem of sellers to accelerate the launch and scale of their marketplace.
Our latest $555M Series E fundraising values the company over $3.5B and places it among the most dynamic players in eCommerce, globally. A leader in the Forrester New Wave, we will hire 1,700 passionate new Mirakl Workers globally over the next 3 years.
To support this rapid adoption of the marketplace model, and take an active part in our growth, Mirakl is looking for a Director of Business Consulting for the B2C market segment.
What you will do at Mirakl:
- Manage a portfolio of Retail and Direct to Consumer customers with a clear focus on making these customers successful in their adoption and utilization of the Mirakl platform.
- Build strong relationships with senior stakeholders within our clients' organizations and be identified as a key strategic advisor.
- Establish commercial action plans that will allow your clients to maximize the performance of their Marketplace from development through to scale up.
- Act as a subject matter expert on change management initiatives.
- Formulate and present Quarterly Business Reviews to key executive stakeholders outlining performance, opportunities for growth, and potential blockers.
- Work to define the B2C playbook (approach, processes, best practices, and key metrics) to approach this market segment and successfully grow the business.
- Manage a team of Business Consultants by partnering with them to develop customized action plans maximizing their clients’ success through support and knowledge sharing.
What Mirakl is looking for in a Candidate:
- Bachelor's degree with 12+ years of operating experience inside Retail or Direct to Consumer companies coupled with experience working as a Management Consultant.
- Experience with Direct To Consumer eCommerce strategies and procurement processes. Specific knowledge in marketplace business models is a plus.
- Strong communication skills, demonstrated ability to present to executives, drive consensus, and champion change.
- Ability to adapt and navigate large client organizations and create strong business relationships with client key stakeholders.
- Experience and desire to lead teams and develop people.
Mirakl is an Equal Opportunity Employer. We prohibit discrimination of any type on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. All employment is decided on the basis of qualifications, merit and business need.
As Mirakl continues to grow, we are committed to staying true to our five core values: Get Things Done, Go Above & Beyond, Succeed Through Expertise, Work Hard Together, and Satisfy & Empower Clients. If this sounds like you, and you’re ready to join a hyper-growth company at the heart of digital transformation for the world's most forward-thinking organizations, apply today.