Continuous Improvement Consultant
The Continuous Improvement Consultant is a trusted adviser to business leadership with a focus on strengthening our Lean practices, leading large cross-functional problem solving initiatives and driving breakthrough results.
The Continuous Improvement?Consultant will be expected to:
- Manage/drive the organization's portfolio of complex, high-impact problems. This includes project definition, chartering, candidate selection, tracking and reporting.
- Facilitate multi-day problem solving sessions using advanced problem solving tools & techniques.
- Use judgment and experience to analyze business problems and make recommendations to help drive business results; influence senior leaders to both recognize these opportunities and take action to exploit them
- Coach and develop the Continuous Improvement capabilities of leaders at all levels of the organization using the See-Do-Teach approach
- Cultivate a network throughout the organization to build conviction for our Lean Business System by involving and supporting those affected and influencing key stakeholders across, up and down the organization.
- Promote a culture of collaboration and teamwork across organizational boundaries
- Promote and support CI best practice sharing and consistency across MassMutual
Basic Qualifications:
- Bachelor's Degree
- 5+ years' experience in Continuous Improvement related roles working with leadership teams
- 2+ years of experience in a Lean/Six Sigma environment
- Proven track record for solving complex, cross-functional problems using advanced problem solving techniques, including Value Stream Improvement
- Proven in applying change management frameworks, problem solving methods, data analysis, and project management
- Ability to effectively influence both executive and front line leaders
Preferred Qualifications:
- Master's Degree, MBA or Advanced level degree
- 8+ years of experience in Continuous Improvement related roles working with leadership teams is preferred
- Lean/Six Sigma Black Belt and/or Lean Certification (ASQ/Shingo)
- Consulting background
- Comfort presenting and facilitating at executive level
- Models continuous improvement discipline and behaviors
- Bias for action and track record of deploying complex projects with sustainable results
- Passion for and demonstrated success coaching and developing others
- Excels at fostering relationships
#LI-BC1