Clinical Director

| Remote
Cricket Health is seeking a strategic and collaborative clinical leader to join our team in California as a Clinical or Medical Director. This role will grow, scale, and lead our strong multidisciplinary clinical care team across the assigned region and will ensure achievement of value based clinical performance. The successful candidate must have demonstrated experience in building high performing multi-disciplinary clinical teams as well as deep knowledge and experience in delivering value based care and clinical performance. We are looking for the clinical leader who wants to lead innovation in kidney care!

Primary Responsibilities: Clinical Leadership

  • Lead the successful recruitment, on-boarding, and training of top talent for Cricket’s multidisciplinary clinical team, to include but not limited to physicians, nurse practitioners, registered nurses, pharmacists, registered dietitians, social workers, and health coaches
  • Assess performance and build individualized professional development and growth goals
  • Monitor clinician capacity and identify opportunities to improve productivity
  • Ensure the safe and appropriate staffing of all clinical roles, to cover operational service hours, including cross coverage for PTO or other absences
  • Inform updates to staffing compilation, ratios, and hiring needs
  • Ensure clinical team education on protocols, workflows, tools, and initiatives
  • Oversee the day to day delivery of clinical care 
  • Monitor and evaluate adherence to clinical protocols and clinical best practices
  • Identify opportunities to improve quality and/or efficiency of Cricket clinical protocols, workflows, tools, and initiatives
  • Build and lead management processes to ensure an environment where clinicians are empowered and inspired to deliver on our vision and core values
  • Ensure compliance with all regulations, laws, and policies that govern the provision of clinical care

Primary Responsibilities: Clinical Performance

  • Lead pre-implementation care management discovery with partner organizations to gain understanding of current processes and inform partnership collaboration strategies
  • Drive the development of workflows to ensure coordinated care between Cricket, our partners, and other in-market providers
  • Identify needs and collaborate on the development of new workflows or tools to ensure the successful delivery of Cricket’s value based models of care
  • Participate in the development and ongoing monitoring of clinical performance measures to ensure the successful achievement of clinical quality outcomes
  • Identify opportunities to improve clinical performance and lead the development and implementation of improvement plans
  • Identify opportunities for the development of innovative clinical delivery solutions to improve outcomes
  • Lead the development of experiments and pilots to test, study, and evaluate potential new solutions, including measurement methods and evaluation criteria
  • Communicate findings, regardless of outcomes, to foster the continual learning and process improvement of the organization

Required Qualifications:

  • Passionate about developing high performing, highly engaged, multidisciplinary clinical care teams that improve patient outcomes and advance the Cricket Health mission
  • Proven leadership building large, scaled, teams to deliver care to large patient populations across broad, diverse geographies
  • Direct experience in the development and successful delivery of value based models of care within complex healthcare delivery systems, including but not limited to Accountable Care Organizations, bundled payment programs, or other risk based, pay for performance programs
  • Demonstrated ability to prioritize and manage multiple projects and operations at various stages of completion, and ensure their successful completion
  • Ability to develop and deliver well defined goals and align team priorities to deliver them
  • Excellent interpersonal, communication, and leadership skills working at all levels of the organization as well as with external organizations
  • Adept relationship development skills to work across departments with multiple different stakeholders
  • Strong aptitude for problem solving
  • Exceptional organizational abilities, with the ability to organize and prioritize competing priorities
  • Comfort working with technology platforms and the ability to learn new ones

Required Experience:

  • 5+ years of experience in healthcare delivery
  • 3+ years in a leadership role including the oversight of clinicians 
  • 2+ years of experience in adult chronic disease management or ambulatory care
  • 2+ years of experience in value based or risk based clinical care systems
  • A clinical degree in Medicine, Nursing, Pharmacy, Dietetics, or Social Work 

Ideal Experience:

  • 10+ years of experience in healthcare delivery
  • 5+ years in a leadership role, including the oversight of large clinician teams, plus management of remote teams
  • Experience in chronic kidney disease and/or end stage kidney disease 
  • 5+ years of experience in value based care or leading risk based clinical care arrangements or systems
  • A clinical degree in Medicine, Nursing, Pharmacy, Dietetics, or Social Work, plus a degree in Healthcare Administration, Population Health, or similar

Benefits:

  • Competitive salary and vacation
  • Generous health, dental, vision and parental leave policies
  • Contributions for 401k retirement savings plans
  • Commitment to building and maintaining an inclusive team

Cricket Health is a comprehensive kidney care provider with a personalized, evidence-based approach to managing chronic kidney disease (CKD) and end-stage renal disease (ESRD). Cricket Health delivers world-class, technology-enabled multidisciplinary care both in-person and virtually to achieve the best outcomes possible for patients and the best value for partners, keeping patients healthy and out of the hospital, accelerating access to transplant, and increasing home dialysis adoption. We are committed to aligning the success of our company with those of our partners and the patients whom we serve. Learn more at www.crickethealth.com and follow us @crickethealth.

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Technology we use

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Location

Conveniently located near Alewife T stop and close to new restaurants and shops

An Insider's view of Cricket Health

How would you describe the company’s work-life balance?

We are highly motivated people tackling one of the hardest problems in healthcare. When we are in the office, we dare mighty things. But we also treasure our lives outside the office. Whether that means being able to work from home when a kid is sick, leave early to catch a game or just hang out with friends, we make sure we all find that balance.

Bobby

Chief Administrative Officer

How does the company support your career growth?

Working in lean teams allows employees to step up and take on new responsibilities. I’ve learned about different parts of the business through a wide variety of projects. High exposure to senior management encourages career growth through formal and informal interactions.

Shane

Finance Associate

What is your vision for the company?

Cricket Health combines the best of what seasoned clinicians can do with smart technology to provide the best care possible for patients with chronic kidney disease, no matter the obstacles. It's tech that augments the human connection, not try to replace it.

Sam

CTO

What are Cricket Health Perks + Benefits

Cricket Health Benefits Overview

We offer medical, dental and vision benefits under the Company’s benefit plans, subject to the terms and conditions of the individual plans. Details about the health and dental benefits will be provided separately and specific plans available depends on employee home state. Cricket covers 90% for employees and 65% for dependents. Health, dental, and vision benefits are managed through TriNet. There is no waiting period: once the employee I9 has been completed, they will be able to elect their benefits.

The company will offer 18 days PTO annually in addition to company holidays. This includes vacation, sick and personal time off but excludes Cricket holidays, disability, family leave, etc.

Employees will also be eligible for the Cricket Health 401K Plan after 3 months of employment, subject to the terms and conditions of the plan. There is an effective 50% company match of annual salary up to $2,500.

Culture
Open office floor plan
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
There is an effective 50% company match of annual salary up to $2,500.
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
The Company provides paid parental leave benefits of up to 12 weeks to eligible regular full-time employees.
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