Operations Specialist

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity is treated with respect and given an equal chance to thrive.
Additionally, you will enjoy:
• Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
• 401(k) with company match
• Paid vacation, sick, personal and parental leave time
• Paid Volunteer Time: giving back to our communities is important to us
• Employee Recognition Program – convert your recognition points into gift cards
• Employee Assistance Program – offers benefits to help you manage daily responsibilities
• Access to on-demand training courses to advance further in your career

Job Description

We are looking for a talented individual…

To join our team as an Operations Specialist! The Operations Specialist ensures a smooth delivery of projects and programs; while adhering to program, practice and operations guidelines.  This individual will be detail-oriented, solutions-driven, client-focused, and a team player with a focused ability to manage multiple and often shifting priorities with a high degree of quality, efficiency, reliability, and accuracy needed to provide program and administrative support. This position is more internal-facing than client facing, although this role does have direct client, customer and contractor contact that encompasses data management, metrics and reporting, team facilitation and coordination to support the business function.

Preference for candidates in PST or MST.

In this role you will:

• Maintain and monitor multiple workflows to ensure on-time delivery of various reports and requests for information/data, including: regular status reports, monthly, quarterly and annual reports; compliance, audit or evaluator reports
• Synchronize, and provide continuity and communication between cross-functional teams, facilitating the efficient movement (a high volume) of information/records from start to finish
• Gather, analyze, summarize and articulate data, and configure data-driven reports using critical thinking skills
• Schedule and plan meetings, prepare and maintain meeting records, brief and debrief meeting and project participants, manage and monitor project schedules and task lists; and track actions, inputs/outputs.
• Work with management to support the development and implementation of tools and processes, such as capacity monitoring, backlog trends, corrective actions, etc., which will be used to inform important business decisions
• Maintain a compliant Document Management system on SharePoint
• Establish and cultivate collaborative relationships with team and individuals and cross-functional teams.

In this exciting career opportunity, you will have…

• Bachelor Degree (preferred)
• 3+ years of program/operational experience and ability to work across functional areas and methodologies
• Great initiative – must be a “go-getter” who effectively manages multiple tasks and deadlines
• Excellent verbal and written communication skills
• Consistently applies critical thinking to identify, analyze and resolve problems
• Thrives in a fast-paced, rapidly changing environment
• Strong attention to detail
• Experience with CRM systems and SharePoint preferred
• Intermediate MS Office skills required
• Experience and comfort with quality control and continuous improvement concepts
• Energy efficiency experience a plus

Compensation Range

$48,800.00 - $66,300.00

Currency

USD

Type

Salary

Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Sponsorship is not available for this position at this time. Successful hires must pass pre-employment checks.

Equal Opportunity Employer

As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status.

The above job description and job requirements are not intended to be all inclusive. CLEAResult retains the right to make changes or adjustments to job descriptions and/or requirements at any time without notice.