Operations Manager

Bookkeepers today are stuck working in excel spreadsheets and homegrown project management solutions to support their clients. Keeper is on a mission to change that.

With our all-in-one tool, bookkeepers can manage their work, communicate with clients, catch hard-to-find errors, and deliver reports to help their small business customers make smarter strategic decisions.

Founded in 2021, Keeper has raised $13M in seed funding, backed by leading tech investors like Y Combinator and founders at top startups like Lattice, Front, Superhuman, Plaid, and more. Keeper currently helps thousands of bookkeepers and accountants manage the books for startups and small businesses across the US.

At our pace of growth, there's tremendous leverage in making our operations more efficient. You'll help make every team member at Keeper more efficient.

• Billing, Contracting, and Collections: You'll manage the contracting, billing, and collections process, making sure we get paid from every customer.

• Compliance: You will respond to notices from government entities and help us stay in compliance with our SOC 2 obligations.

• Automations: You'll write automations in tools like Zapier, Hightouch, Retool, and Salesforce to connect our business systems together.

• Business Intelligence: You'll write reports to give individuals the data they need to do their jobs effectively.

• Standard Operating Procedures: You'll write and maintain SOPs for how to use our internal tooling.

• Admin: You will be the do-er of last resort, handling the unsexy but necessary work to keep Keeper running, like onboarding new hires and helping customers import their data into the product.

• You have a passion for process improvement, documentation, and increasing operational efficiencies.

• You know SQL and how to use tools like Zapier, or have an interest in learning them.

• Accounting / finance experience is preferred; interest in learning the space is required

• Competitive pay and equity

• Unlimited PTO

• Health, dental, and vision insurance

Keeper provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.