Operations Associate

About Us

At Matterworks we are building AI tools to extract insights from the ever-growing corpora of biological data and to unlock opportunities in therapeutic discovery, development, and manufacturing. We are building large-scale deep learning models of biological data to predict the phenotype and behavior of biological systems.

Role Description

Matterworks is seeking an exceptionally organized, proactive, and detail-oriented Operations Associate to join our team and play a key role supporting our core business operations. Working with the VP of Operations and the Manager of Business Operations, you’ll help drive day-to-day workflows across people operations, office management, lab operations, and general administration. This is a dynamic, cross-functional role with exposure to every part of the company, including internal teams and external partners and vendors.

You'll receive mentorship and guidance, but candidates will be expected to take initiative, learn quickly, and work independently. The ideal candidate is both methodical and flexible in their approach to organization, provides exceptional operational support, and takes pride in delivering outstanding work. This is a great opportunity for someone excited to work in a fast-paced, early-stage startup and gain broad exposure to the operational challenges of building a business in an emerging scientific field.

Key Responsibilities

• Drive people operations. You’ll work with hiring managers to build out interview processes, handle candidate communications, interview scheduling, and other logistics. You will provide an excellent onboarding experience for all new hires, maintaining standardized internal processes, tools, and playbooks related to people operations.

• Own the employee workplace experience. The Operations Associate will be the point person for team support, handling internal communications and providing timely and professional service across all departments. This role is responsible for managing our space within Greentown Labs, including light office management, stocking supplies, and organizing.

• Champion company culture. Plan and execute weekly, monthly, and quarterly team events and off-sites. Some of our current events include weekly team lunches, monthly happy hours, and quarterly team outings!

• Support accounting and finance functions, including handling procurement requests and supporting month- and year-end book close by reviewing transactions for accuracy and handling credit card reconciliation and expense reporting.

• Provide ad hoc support across departments including administrative tasks, organizing shipments, working with our external IT contractors, and other projects as needed.

About You

• 2+ years of experience in operations, people ops, office management, administration, or a related field

• Exceptionally organized with excellent verbal and written communication skills

• Able to manage multiple priorities and adapt quickly in a dynamic work environment

• Thoughtful and people-oriented, with a high level of emotional intelligence

• Proactive, resourceful, and committed to continuous learning and improvement

• Takes initiative in building structure, streamlining workflows, and enhancing operational efficiency

• Trustworthy and discreet when handling confidential and sensitive information

Nice to Have

• Proficient with Microsoft 365, Notion, Slack, Airtable, Rippling, Ashby, Quickbooks, Ramp or similar tools

• Familiar with basic procurement and accounting workflows (e.g. invoice processing, issuing purchase orders, 3-way matching)

• Experience in a startup or high-growth environment

Working at Matterworks

Given the cross-disciplinary and innovative nature of our work, in-person collaboration and communication are critical to our progress. While we operate in a hybrid model, we expect all roles to experience in-person collaboration with our team in Somerville, MA.

Compensation and Benefits

Matterworks offers a competitive base salary, stock options, and benefits (health & dental, vision, long- and short-term disability, life insurance, 401k with company match). Employees enjoy a flexible work & unlimited time away policy, commuter benefits and parking, regular team meals and outings, and company support for continued education/coursework and conference participation.

Matterworks, Inc. is an equal opportunity employer. All candidates for employment at Matterworks are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other category protected by law.