The Floorplan Operations Associate supports dealer operations through administrative tasks, Salesforce data management, and collaboration with internal teams, ensuring smooth workflow and documentation accuracy.
At Lendbuzz, we believe financial opportunity should be more personalized and fair. We develop innovative technologies that provide underserved and overlooked borrowers with better access to credit. From our employees to our dealers, partners, and borrowers, we’ve built a company and a culture around a resolute belief in the promise and power of diversity. We value independent and critical thinking.
Lendbuzz is looking for a detail-oriented and proactive Floorplan Operations Associate to join our growing team in Ipswich, MA. This is a full-time, on-site position that plays a key role in supporting the daily operations of our dealer floorplan business. You will be responsible for administrative tasks, Salesforce data management, and cross-functional collaboration to ensure smooth day-to-day operations. This is an exciting opportunity for someone with a strong administrative background and a keen interest in automotive finance.
This is a full-time, on-site position based in our Ipswich, MA office, requiring in-person presence 5 days a week.
Key Responsibilities:
- Support the Floorplan Sales and Account Management teams by ensuring smooth coordination between internal systems and dealer request
- Manage and update dealer records and transactions in Salesforce with precision and timeliness
- Assist in the onboarding of new dealer clients and ensure accurate documentation is submitted and maintained
- Collaborate with other departments (e.g., Underwriting, Customer Support, Finance) to maintain workflow efficiency
- Monitor inventory, funding requests, and compliance documentation for floorplan accounts
- Perform administrative tasks such as answering calls and emails, scheduling appointments, or maintaining files and documents related to floorplans and operations
- Identify and escalate any operational risks, errors, or inconsistencies promptly
Key Requirements:
- 1+ year of experience in an administrative or operations support role
- Experience using Salesforce or similar CRM systems required
- Prior experience in auto finance, dealership operations, or financial services is a plus
- High attention to detail and strong organizational skills
- Proficiency in Microsoft Office and/or Google Workspace (Docs, Sheets, etc.)
- Ability to work independently in a fast-paced environment while supporting a collaborative team
- Must be based in or willing to commute to Ipswich, MA
We believe:
Diversity is a competitive advantage. We celebrate our differences, and are better when we have a variety of experiences, viewpoints, and backgrounds.
Compassion is a strength. We care about our customers and look to build long-term relationships with them.
Simplicity is a key feature. We work hard to make our forms and processes as painless and intuitive as possible.
Honesty and transparency are non negotiable. We incorporate these traits in all of our interactions.
Financial opportunity belongs to everyone. We work every day to improve lives by extending this opportunity.
If you believe these things too then we would love to hear from you!
Top Skills
Google Workspace
MS Office
Salesforce
Lendbuzz Boston, Massachusetts, USA Office
100 Summer Street, 1001, , Boston, MA, United States, 02121
Similar Jobs
Insurance • Sales • Software
The Director of Carrier Integrations oversees integrations delivery, teams management, collaboration across departments, and relationship building with partners and customers.
Top Skills:
Api IntegrationsDigital Insurance PlatformsSaas Solutions
Cloud • Fintech • Food • Information Technology • Software • Hospitality
The Customer Care Manager II leads a team handling payment issues, overseeing their performance, coaching agents, and ensuring customer satisfaction through effective operations and collaboration with cross-functional teams.
Top Skills:
Meraki DashboardUbiquiti Dashboard
Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
The Territory Account Executive will engage local sellers, drive field sales, build relationships, generate leads, and close deals, primarily in-person.
Top Skills:
Salesforce
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
